Payroll Helpdesk & Time Tracking Specialist

Life in Pittsburgh; Pennsylvania; Hybrid; USD 55,000 - 70,000; Full time

Job summary

Pittsburgh Tomorrow is seeking a Payroll Helpdesk & Time Tracking Specialist to support payroll operations and employee time tracking at our Charleroi, PA location. This hybrid role combines onsite and occasional remote work to ensure accurate payroll inputs and timely responses to staff inquiries.

You will serve as the first point of contact for payroll questions, validate timesheets, guide users on time tracking systems, and coordinate with HR and Finance to resolve discrepancies.

Qualifications

• Experience in Payroll Operations, HR Shared Services, or Time & Attendance Management.
• Knowledge of payroll processes and time tracking systems.

Responsibilities

• Serve as the first point of contact for payroll-related queries and issues.
• Address and resolve employee questions regarding payroll, time tracking, and input submissions.
• Support time tracking activities, including validation and reconciliation of timesheet data.
• Guide employees and managers on time tracking systems and policies.
• Process and validate payroll inputs, ensuring accuracy and compliance with payroll deadlines.
• Collaborate with HR, Payroll, Finance, and business stakeholders to resolve discrepancies.

Skills

Payroll Operations

Time Tracking

HR Shared Services

Tools

HRIS/Payroll platforms

Job description

Job Title: Payroll Helpdesk & Time Tracking Specialist

Location: Charleroi, PA
Mode of work (Onsite/ Hybrid/ Remote) : Hybrid 1- 2 Days

Job Description

Role Overview

We are looking for a customer-focused Payroll Helpdesk & Time Tracking Specialist to support payroll operations, employee time tracking, and payroll input processing. The role requires strong communication skills, attention to detail, and a solid understanding of payroll and time management processes to ensure accurate and timely employee support.

Key Responsibilities

• Serve as the first point of contact for payroll-related queries and issues.
• Address and resolve employee questions regarding payroll, time tracking, and input submissions.
• Support time tracking activities, including validation and reconciliation of timesheet data.
• Guide employees and managers on time tracking systems and policies.
• Process and validate payroll inputs, ensuring accuracy and compliance with payroll deadlines.
• Collaborate with HR, Payroll, Finance, and business stakeholders to resolve discrepancies.

Required Skills & Qualifications

• Experience in Payroll Operations, HR Shared Services, or Time & Attendance Management.
• Knowledge of payroll processes and time tracking systems.

Preferred

• Experience with HRIS/Payroll platforms.

Exposure to global payroll or shared services environments