Payroll & Billing Support Specialist

Spectraforce Technologies; Fairfield Township (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Spectraforce Technologies seeks a Customer Service Representative - Full Service to provide back office support in Highland Hills, OH. The role focuses on payroll and billing processes, data entry, and customer inquiries in a 6-month assignment.

You will manage client databases, assist with new customer setups, and ensure timely, accurate reporting. Strong Excel/Office skills and basic accounting understanding are required.

Qualifications

• Bachelor's Degree in Accounting or related field preferred.
• Candidate with a degree may be considered in lieu of experience.
• Excellent organizational, time management, and communication skills.
• Understanding of payroll, payroll taxes, A/P, A/R, and cash posting.

Responsibilities

• Verifies all data has been entered to process client payroll and billing timely and accurately.
• Timely and professional response to customer enquiries.
• New customer setup and data entry.
• Accurate maintenance of all customer databases including payroll and billing data.
• Updates customer folders with changes reflecting current week's payroll and billing instructions.
• Processes credits/rebills and assists clients in developing effective reporting processes.
• Provides repeat training or answers lower level technical questions regarding software usage of payroll and billing platform.
• Timely transmission of accounting and payments reports such as wires, ACH, and A/R credits/debits.
• Notify management promptly of problem areas.

Skills

MS Office

Payroll processing

Data reconciliation

A/P A/R

Customer service

Attention to detail

Education

Bachelor's Degree in Accounting or related field

Tools

MS Office

Job description

Spectraforce Technologies seeks a Customer Service Representative - Full Service to provide back office support in Highland Hills, OH. The role focuses on payroll and billing processes, data entry, and customer inquiries in a 6-month assignment.

You will manage client databases, assist with new customer setups, and ensure timely, accurate reporting. Strong Excel/Office skills and basic accounting understanding are required.