Payroll and Workforce Management Systems Analyst

Summit-Pacific-Medical-Center; Elma (WA); On-site; USD 72,000 - 111,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403b match

457 plan

EAP

Tuition reimbursement

On-site gym

Wellness program

Walking trails

Job summary

Summit Pacific Medical Center in Elma, WA seeks a Payroll and Workforce Management Systems Analyst to own payroll, timekeeping, scheduling, and related enterprise systems. You’ll configure, optimize, and support integrations, dashboards, and reporting for labor management and compliance.

Collaborating with payroll, HR, IT, and vendors, you’ll lead testing, change management, and data validation while driving continuous improvement across the organization’s workforce tech stack.

Qualifications

• Bachelor's degree required or equivalent combination of education and experience.
• Minimum three years of payroll/workforce management systems experience.
• Experience with system configuration, testing, troubleshooting, and analytics.

Responsibilities

• Configure, maintain, and optimize payroll/workforce management systems.
• Develop and maintain payroll, productivity, and labor reports and dashboards.
• Lead testing for upgrades, patches, and new functionality; document outcomes.
• Manage interfaces and data validation across payroll, HR, and finance systems.
• Coordinate governance, vendor management, and roadmap discussions.

Skills

Payroll systems

Workforce management

Analytics

System integrations

Reporting

Testing

Security

Education

Bachelor's degree in Information Systems or related field

Tools

UKG Workforce Management

Workday Payroll

BI tools

Job description

Get to know Summit Pacific Medical Center:Your trusted partner in Health and Wellness, Summit Pacific is a vibrant and expanding public hospital district that operates a Critical Access Hospital with a Level IV trauma designation, three rural healthcare clinics, and a seven-day-a-week urgent care clinic. Our vision is “Through Summit Care, we will build the healthiest community in the Nation.” Our hospital is unique due to its size and accessibility. We pride ourselves on our ability to give patients quick access to a provider.Critical Access Hospital24/7 Emergency DepartmentLevel II Cardiac CenterLevel III Stroke CenterLevel IV Trauma CareTo learn more about Summit Pacific, visit www.summitpacificmedicalcenter.orgPay Range (depending on experience):$34.79 - $53.36.Job SummaryThe Payroll and Workforce Management Systems Analyst serves as the technical and functional expert for payroll, workforce management, timekeeping, scheduling, labor management, productivity, and related enterprise systems. This position is accountable for system administration, configuration support, security design, reporting, analytics, integrations, troubleshooting, testing, and continuous optimization of payroll and workforce management technology solutions.The Systems Analyst partners with Payroll, Human Resources, Information Technology, operational leaders, and vendors to ensure payroll and workforce management systems support organizational operations, compliance requirements, and strategic objectives. The position represents system ownership, technical problem solving, reporting and analytics expertise, vendor coordination, data integrity, and continuous improvement across payroll and workforce management technology.On-Site Position: This role requires employees to work on-site at Summit Pacific Medical Center . This position is not eligible for hybrid or remote work.Essential Duties and ResponsibilitiesSystem Administration and Configuration• Configure, maintain, and optimize payroll and workforce management systems.• Maintain business rules, calculations, workflows, accrual structures, scheduling structures, labor rules, and security settings.• Ensure system configurations align with organizational policies, operational requirements, and payroll processing needs.• Maintain configuration documentation, system standards, and change records.• Support system access design, role-based security, and related controls.Reporting and Analytics• Develop and maintain payroll, productivity, workforce management, compliance, and labor management reports.• Create dashboards and analytical tools for leaders and operational teams.• Analyze payroll, labor, scheduling, productivity, and workforce trends.• Validate reporting accuracy and data integrity across payroll and workforce management systems.• Translate business needs into clear reporting requirements and usable analytical tools.Technical Troubleshooting• Investigate and resolve complex data, system, configuration, and interface issues.• Perform root cause analysis and recommend corrective actions.• Coordinate technical issue resolution with Information Technology, vendors, and operational stakeholders.• Monitor recurring issues and recommend system or process changes to reduce future errors.• Support incident management and problem resolution activities.Integrations and Data Management• Support interfaces between payroll, workforce management, human resources, finance, and operational systems.• Validate data transfers and integration functionality.• Partner with Information Technology on technical infrastructure, data flow, and interface requirements.• Support implementation of new integrations and technology solutions.• Assist with data validation, conversion support, and system cleanup activities.Testing and Change Management• Lead testing for upgrades, releases, enhancements, patches, configuration changes, and new functionality.• Develop testing plans, scripts, validation procedures, and testing documentation.• Coordinate user acceptance testing activities with Payroll, Human Resources, Information Technology, and operational leaders.• Support production deployment and post-implementation review activities.• Document testing outcomes, risks, identified issues, and required follow-up actions.Governance and Vendor Management• Serve as the primary technical liaison with payroll and workforce management system vendors.• Maintain technical issue logs, enhancement requests, testing results, and release documentation.• Participate in governance, prioritization, and roadmap discussions.• Support long-term workforce management technology planning, stabilization, and optimization.• Provide technical recommendations to support leadership decision-making.Strategic Systems Support• Recommend system enhancements and process improvements that improve accuracy, efficiency, compliance, and user experience.• Support workforce management stabilization and modernization initiatives.• Serve as the primary technical resource for payroll and workforce management platforms.• Provide guidance regarding reporting, analytics, system functionality, and technology utilization.• Support special projects related to payroll, workforce management, productivity, and system optimization.Other Duties• Perform other related duties and special projects as assigned.Education• Bachelor degree in Information Systems, Business, Finance, Accounting, Computer Science, or related field; or equivalent combination of education and experience.Experience• Minimum three years of payroll systems, workforce management systems, human resources information systems, enterprise resource planning systems, or business systems experience.• Experience with system configuration, reporting, analytics, testing, troubleshooting, and system implementations.Preferred Qualifications• Experience with UKG Workforce Management.• Experience with Workday Payroll.• Experience similar workforce management systems.• Experience supporting healthcare organizations subject to extensive regulatory requirements.• Experience with system integrations, analytics platforms, business intelligence tools, and database reporting solutions.• Experience leading testing, release management, implementation, or system stabilization activities.Knowledge, Skills, and Abilities• Advanced knowledge of payroll and workforce management systems.• Strong analytical and problem-solving skills.• Knowledge of workforce management, scheduling, timekeeping, leave management, productivity, and payroll processes.• Ability to translate business requirements into technical solutions.• Experience developing reports, dashboards, and operational analytics.• Ability to investigate complex system and data issues and recommend practical solutions.• Strong documentation and testing skills.• Ability to manage multiple priorities and projects simultaneously.• Strong collaboration and communication skills.• Ability to work collaboratively across Finance, Human Resources, Information Technology, vendors, and operational departments.• Advanced Microsoft Excel skills and proficiency with Microsoft Office applications.Physical RequirementsLifting < 10lbs: Seldom (1-10% of the time)Lifting 10-35lbs: Seldom (1-10% of the time)Lifting > 35lbs: Never (0% of the time)Carrying < 10lbs: Seldom (1-10% of the time)Carrying 10-35lbs: Seldom (1-10% of the time)Carrying > 35lbs: Never (0% of the time)Pushing/Pulling: Seldom (1-10% of the time)Sitting: Constant (over 70% of the time)Standing: Occasional (10-30% of the time)Walking: Occasional (10-30% of the time)Bending/Stooping: Occasional (10-30% of the time)Crouching: Never (0% of the time)Exposure to BBP: Never (0% of the time)Sensory RequirementsVision: Within normal range, with or without corrective devicesHearing: Within normal range, with or without corrective devicesSpeech: Within normal range, with or without corrective devicesFTE:1Work Shift:All non union, non exempt staffWorking Location:Elma, WashingtonBenefits:Our uniquely designed benefits are here to support you and your family in staying well, growing professionally and achieving financial security!We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.Benefits offered by SPMC:Competitive CompensationMedicalPrescriptionDental (including Orthodontia)VisionHealthcare FSA and daycare FSADaycare subsidized benefitLife InsuranceAccidental Death and Dismemberment (AD&D)Short- and long-term disabilityGenerous employer 403b match contributions for retirement457 retirement account for additional fundsEmployee Assistance Program (EAP)Tuition reimbursementSmoking Cessation AssistanceEmployee Wellness ProgramEmployee Committees to participate in such as Spirit TeamBeautiful on-site gym for employeesInstructor led fitness classes for employees, including Yoga, Kettlebells and BootcampsWalking trails on siteAdditional Information:Summit Pacific is a vibrant and expanding nonprofit public hospital district serving east Grays Harbor County, Washington. Founded in 1982, Summit Pacific now operates three locations comprised of a critical access hospital, primary care clinics, an urgent care clinic and range of ancillary and specialty services.Far enough to have privacy and enjoy the small-town lifestyle, yet close enough to have the benefits of the city. There are many year-round recreational activities in and around Grays Harbor such as:Hiking/ walking trails – whether you’re looking for short easy walking trails or long hikes you can find many trails located either on site or just miles from Summit Pacific. There are many great hiking trails about an hour away at the Quinault Rainforest which is also the home of some of the largest trees in the world!Kayaking – There are many areas that are easily accessible and have beautiful views.Nature viewing – Multiple whale watching towers and tours, state parks, Olympic Game Farm (where you can feed the animals straight from your car)Fishing & Hunting – If you’re looking for areas to hunt/ fish or looking for guided tours this is a great area! Westport is just 42 miles away with many opportunities to catch or buy fresh fish off the docks!Other activities – Multiple museums, winery, arcades, rentable mopeds, Seabrook (vacation beach town), many areas to surf for experienced surfers and surfing lessons for those who want to learn.Nearby colleges – Grays Harbor College is a community college located in Aberdeen with other community colleges located in surrounding areas, as well as some state colleges and universities in other areas of WA state.Summit Pacific Medical Center is an equal opportunity provider and employer that is committed to a policy of non-discrimination on the basis of race, sex, age, religion, color, national origin, ancestry, disability, marital status, arrest and court record, sexual orientation, and status as a covered veteran. This policy covers admission and access to, and participation in, treatment and employment in the hospital’s programs, activities, services, and employment.This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-464-4218.