Payroll Analyst

Freddie Mac; United States; Remote; USD 49,000 - 53,000; Full time

Job summary

A leading company in talent and technology solutions seeks a skilled Payroll Analyst to ensure the accuracy and integrity of payroll data. This remote position requires strong attention to detail, problem-solving skills, and excellent communication abilities to maintain high client satisfaction. Join a dynamic team dedicated to continuous improvement and compliance while enjoying a competitive salary and extensive benefits.

Benefits

Comprehensive Healthcare coverage

Employee Assistance Program

401K with company match

Paid time off

Paid parental leave

Volunteer Day Off

Life insurance

Qualifications

• 1-2 years of experience in payroll, HR, or a related data-focused role.
• Demonstrated accuracy when working with complex data sets.
• Experience using various payroll platforms.

Responsibilities

• Ensure accurate and timely entry, updating, and auditing of payroll data.
• Respond to all client payroll-related inquiries within 4 business hours.
• Conduct detailed audits to identify and correct discrepancies.

Skills

Attention to detail

Data accuracy

Problem-solving

Interpersonal skills

Communication skills

Tools

Microsoft Excel

Job description

Job Description

Payroll Analyst

Salary Range: $49,600 to $52,380

Location: Remote- USA

At JDA TSG, we equip many of the world's major brands with top-tier specialized talent, business process expertise and technologies to drive their organizations in exciting new directions. What makes us the partner of choice for the most experience-obsessed brands worldwide. We apply extensive due diligence up front to ensure that our teams and talent will be a cultural fit and can make a difference from the very start. And we've established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve.

We are seeking a detail-oriented and client-focused Payroll Analyst to join our Client Success Department. In this role, you will be responsible for ensuring accurate and timely entry, updating, and auditing of payroll data across various systems. You will work directly with clients to resolve discrepancies, understand their unique configurations, and maintain high standards of data integrity.

This position also involves collaborating with internal teams, optimizing workflows, and contributing to the development of payroll documentation and best practices while ensuring compliance with legal and security protocols.

Key Responsibilities

Client Engagement & Data Management

Communicate directly with clients to clarify payroll discrepancies and understand system configurations.

Ensure accurate and efficient payroll data entry tailored to each client's needs.

Respond to all client payroll-related inquiries within 4 business hours.

Maintain a client satisfaction score of 90% or higher.

Payroll Data Entry & System Updates

Perform daily payroll data entry and updates across multiple payroll systems, ensuring consistency and accuracy.

Complete Payroll Sync Updates and QAs on the day of assignment; all other entries should be completed by the designated due date.

Maintain a minimum 98% accuracy rate for all payroll entries and updates.

Audit & Quality Assurance

Conduct detailed audits and quality assurance checks to identify, correct, or escalate discrepancies.

Proactively design and improve audit processes to prevent future issues and enhance efficiency.

Contribute to innovative QA practices that ensure high data integrity.

Collaboration & Troubleshooting

Work closely with Senior or Lead Payroll Analysts to support complex client inquiries.

Collaborate with internal departments, including Support and Engineering, to troubleshoot data discrepancies and improve service delivery.

Process Optimization & Documentation

Regularly evaluate and refine payroll workflows to increase speed, reduce errors, and enhance client satisfaction.

Assist in the creation and upkeep of procedural guides, training documents, and best practice materials.

Compliance & Security

Ensure all payroll activities adhere strictly to legal, regulatory, and security requirements.

Handle all payroll information with a high degree of confidentiality and professionalism.

Qualifications & Experience

• 1-2 years of experience in payroll, HR, or a related data-focused role
• Demonstrated accuracy and attention to detail when working with complex data sets
• Experience using various payroll platforms, with the ability to adapt to new systems quickly
• Excellent interpersonal and written communication skills for client-facing interactions
• Strong problem-solving skills and ability to resolve data discrepancies efficiently
• Proficiency in Microsoft Excel for data manipulation and reporting
• Proven ability to work independently in a fast-paced environment
• Strong sense of confidentiality, integrity, and professional ethics
• Positive, collaborative attitude and self-driven work style

About JDA TSG:

Since 2011, our mission has remained the same: to partner with clients helping to solve the toughest problems facing their businesses. We have been successful by applying a dynamic and forward-facing approach to business process improvement, outsourced managed services, best leveraging of technologies and talent solutions.

Our core values provide the framework that allows us to continually focus on what made us successful in the first place. Quite simply, our values inform everything that we do. We knew from day one that if we hired smart, passionate people and provided them meaningful yet challenging roles, we would thrive as an organization.

Benefits and Perks:

• Healthcare - Comprehensive coverage for you and your family
• Employee Assistance Program - Get support when you or your family need it with counseling and coaching
• 401K with company match
• Paid time off
• Paid parental leave
• Volunteer Day Off
• Life insurance - Protect your loved ones and their future
• Business travel accident insurance

JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are interested in every qualified candidate who is eligible to work in the United States.