Payments Traceability Analyst – End-to-End Insight

State Street; Quincy (MA); On-site; USD 65,000 - 114,000; Full time

Job summary

State Street is looking for a payments business analyst to support end-to-end payment and settlement traceability across multiple systems. You will map journeys, document data requirements and support testing for anomaly detection and resilience workstreams.

You will collaborate with Operations, Client Service, Technology and Risk to build evidence for clear requirements and operating procedures. A Bachelor's degree and 5+ years in financial services with payments experience are preferred.

Qualifications

• Strong understanding of payment or settlement processing and operational exception handling.
• Proven ability to document requirements and map processes for cross‑functional teams.
• Experience facilitating workshops with Operations, Client Service, Technology and Risk.

Responsibilities

• Conduct workshops and analysis to document current-state payment journeys.
• Maintain application inventories, process maps and ownership details.
• Document requirements and user stories for search, statuses and data export.
• Map identifiers across systems and identify correlation gaps.
• Define internal statuses and client-safe status labels including masking rules.
• Prepare test scenarios covering processing, holds, anomalies and returns.
• Execute UAT, record evidence and raise defects across UI and data feeds.
• Support alert ownership, SLAs, escalation paths and training materials.
• Provide traceability analysis to anomaly detection and Swift resilience teams.
• Deliver dependency analysis to Swift Resilience planning.

Skills

Process mapping

Requirements documentation

Workshop facilitation

Analytical skills

Education

Bachelor’s degree or equivalent experience

Job description

State Street is looking for a payments business analyst to support end-to-end payment and settlement traceability across multiple systems. You will map journeys, document data requirements and support testing for anomaly detection and resilience workstreams.

You will collaborate with Operations, Client Service, Technology and Risk to build evidence for clear requirements and operating procedures. A Bachelor's degree and 5+ years in financial services with payments experience are preferred.