Payments Team Lead - Wires

ACBB; Glastonbury (CT); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation package

Comprehensive benefits package

401(K) with employer match

Generous PTO

Tuition reimbursement

Birthday holiday and unique benefits

Employee Assistance Program

Hybrid work model

Performance bonus opportunities

Job summary

ACBB is seeking an Operations Team Lead - Wires to oversee domestic and international wire processing, ensuring accurate and timely settlements within a fast-paced payments environment.

The role emphasizes leadership, process improvement, and adherence to compliance standards, with a strong focus on OFAC screening and risk management. A 5+ year background in banking operations and proficiency in Microsoft Office are required.

Qualifications

• Associate degree in Business, Finance, or a related field, or an equivalent combination of education and experience.
• 5+ years of banking operations experience with significant exposure to wire processing and/or payments operations.
• Working knowledge of domestic and international wire transfers, settlement processes, Fedwire®, and SWIFT messaging.
• Experience supporting operational controls, procedures, audits, and issue resolution in a regulated environment.
• Strong understanding of OFAC screening and payment-related compliance requirements.

Responsibilities

• Lead the daily processing of domestic and international wire transfers and ensure timely settlement.
• Provide team leadership, task assignments, scheduling, and department coverage.
• Maintain compliance with applicable regulations and internal policies; support audits and risk management.
• Identify opportunities to improve efficiency, accuracy, and service delivery; participate in system testing and improvements.
• Serve as a resource for client banks and internal partners regarding wire operations and inquiries.

Skills

Team leadership

Regulatory compliance

Attention to detail

Communication

Prioritization

Education

Associate degree in Business/Finance or related field

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Description

Are you an experienced payments professional who thrives in a fast-paced operational environment? Do you enjoy leading others, solving complex problems, and ensuring critical transactions are processed accurately and efficiently?

Atlantic Community Bankers Bank (ACBB) is seeking an Operations Team Lead - Wires to provide leadership and oversight for domestic and international wire processing activities. This role serves as a key operational resource within our Payments team, supporting daily workflow management, transaction processing, regulatory compliance, client service, operational controls, and continuous process improvement.

About ACBB:

Embark on an exciting journey with Atlantic Community Bankers Bank (ACBB), where we're shaping the future of community banking! At ACBB, our people are at the heart of everything we do. We take pride in offering dynamic correspondent services, including loan participations, Fed Funds transactions, compliance services, settlement solutions, and more—all without competing with our customer banks. Join our passionate team, where employees are trusted, supported, and encouraged to grow, and help us deliver innovative solutions to community banks and financial institutions nationwide.

What You'll Do

1. Lead Daily Wire Operations

• Coordinate and oversee the daily processing of domestic and international wire transfers
• Support the accurate and timely settlement of wire transactions and related payment activities
• Serve as a subject matter expert for domestic and international wire operations, including Fedwire® and SWIFT processing
• Assist with foreign exchange-related activities and international payment services

2. Provide Team Leadership & Support

• Assist with workflow coordination, task assignments, scheduling, and department coverage
• Support the onboarding, training, and development of team members
• Provide ongoing coaching, guidance, and operational support to ensure team success
• Help maintain a collaborative, service-focused environment

3. Ensure Operational Excellence & Compliance

• Monitor operational controls and support compliance with applicable regulations and internal policies
• Perform OFAC verification activities and support risk management initiatives
• Assist with audits, examinations, and operational reviews
• Maintain accurate documentation, procedures, logs, and reporting

4. Drive Process Improvement

• Identify opportunities to improve efficiency, accuracy, and service delivery
• Participate in testing system enhancements and supporting operational improvements
• Maintain and update departmental procedures to promote consistency and operational effectiveness

5. Support Clients & Business Partners

• Serve as a resource for client banks and internal partners regarding wire operations and payment-related inquiries
• Assist with issue resolution, investigations, and exception management
• Build strong working relationships with clients, vendors, and business partners

Requirements

Basic Qualifications/Skills:

• Associate degree in Business, Finance, or a related field, or an equivalent combination of education and experience
• 5+ years of banking operations experience with significant exposure to wire processing and/or payments operations
• Working knowledge of domestic and international wire transfers, settlement processes, Fedwire®, and SWIFT messaging
• Experience supporting operational controls, procedures, audits, and issue resolution in a regulated environment
• Strong understanding of OFAC screening and payment-related compliance requirements
• Excellent organizational skills with a strong attention to detail and accuracy
• Ability to prioritize competing responsibilities and thrive in a fast-paced operational environment
• Strong communication and relationship-building skills
• Proficiency with Microsoft Office applications, including Excel, Word, and Outlook
• Experience leading, training, mentoring, or coordinating team members preferred

Why Join Us?

• Competitive compensation package
• Comprehensive benefits package
• 401(K) with employer match
• Generous Paid Time Off (PTO) policy
• Tuition reimbursement
• Birthday holiday and additional unique benefits
• Employee Assistance Program
• Flexibility with Purpose — Hybrid roles, in-office connection
• Performance bonus opportunities

Pay Range: $60,000 to $75,000 annually

Compensation is commensurate with experience and qualifications

ACBB is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.