Payments Systems Specialist - Audits, Reconciliation & Fraud

Ultipro; Green Bay (WI); Hybrid; USD 38,000 - 54,000; Full time

Job summary

Capital Credit Union is seeking a detail-oriented Accounting and Payments Clerk to ensure the seamless operation of our accounting and payment systems. You will balance, track, report, verify, and audit key processes to support members and internal operations.

You will handle payment processing, including checks, wires, ACH, and digital transactions, monitor fraud, reconcile GL accounts, and provide cross-departmental support.

Qualifications

• High school diploma plus technical school or college training.
• Preferred NCP certification.
• Proficiency with Word, Excel and document archives; ATM network software knowledge is a plus.
• 3–6 months of on-the-job experience in the credit union sector.
• Strong attention to detail, analytical abilities, and problem-solving skills.
• Excellent interpersonal and communication skills for high-pressure situations.

Responsibilities

• Member Support: Assist members with inquiries regarding accounts, ATM errors, payroll deductions, ACH transactions, wire transfers, digital banking, and payment systems.
• Payment Processing: Handle incoming and outgoing domestic/foreign wire transfers, ACH transactions, and rejected checks promptly and accurately.
• Systems Management: Maintain and update payment systems, including debit card operations, ATM functionality, and other transaction platforms.
• Fraud Monitoring: Review reports daily to detect fraudulent or suspicious activity and coordinate necessary actions.
• Reconciliation and Audits: Balance general ledger accounts, perform monthly audits, reconcile payroll accounts, and track transaction activity.
• Collaboration: Support Fraud and Card Analysts, Treasury Management, and Accounting as needed.
• Training and Cross-Training: Assist in onboarding new employees and provide backup for other payment-related roles within the team.

Skills

Attention to detail

Analytical abilities

Problem-solving

Interpersonal communication

Education

High school diploma + technical school or college training

NCP (National Check Professional) certification preferred

Tools

Word

Excel

ATM network software

Job description

Capital Credit Union is seeking a detail-oriented Accounting and Payments Clerk to ensure the seamless operation of our accounting and payment systems. You will balance, track, report, verify, and audit key processes to support members and internal operations.

You will handle payment processing, including checks, wires, ACH, and digital transactions, monitor fraud, reconcile GL accounts, and provide cross-departmental support.