Payments Strategy Director

First State Community Bank; Farmington (AR); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive pay and benefits

401(k) with employer match

Growth opportunities

Job summary

First State Community Bank in Farmington, MO, seeks a Director of Payments to lead strategy, innovation, and the evolution of payment solutions across the organization. You will shape enterprise-wide initiatives to deliver secure, seamless, and customer-focused experiences for businesses and consumers.

You will manage vendors, partner with IT, risk, and operations, develop KPIs, ensure compliance, and represent FSCB with industry groups as the payments landscape evolves.

Qualifications

• Proven experience in payments strategy, product development, or treasury management.
• Strong understanding of ACH, wires, card networks, mobile payments, and real-time payments (TCH, FedNow).
• Experience with core and digital banking platforms (Jack Henry, Q2) and payment vendors.
• Demonstrated leadership with experience managing teams and cross-functional initiatives.
• Excellent communication, analytical, and project management skills.
• Ability to travel occasionally for conferences, vendor meetings, or market visits.
• A passion for innovation, customer experience, and the future of financial services.

Responsibilities

• Develop and execute FSCB's enterprise-wide payments strategy.
• Identify opportunities in real-time payments, digital wallets, embedded finance, and emerging technologies.
• Drive innovation through new products, partnerships, and process improvements.
• Manage key vendor and technology relationships, including Mastercard®, Jack Henry, Q2, Shazam, FIS, Entrust, CPS, and ProfitStars.
• Establish and monitor KPIs to measure success and drive continuous improvement.
• Ensure compliance, risk management, and operational excellence across all payment channels.
• Partner with teams across Retail, Business Services, Operations, IT, Compliance, and Risk Management to implement strategic initiatives.
• Serve as a trusted advisor to executive leadership on payment trends, risks, and opportunities.
• Represent FSCB with industry partners, FinTechs, and professional organizations.

Skills

Payments strategy

Product development

Treasury management

Leadership

Cross-functional collaboration

Strategic thinking

Communication

Analytical skills

Project management

Travel readiness

Customer experience focus

Tools

Jack Henry

Q2

Job description

First State Community Bank in Farmington, MO, seeks a Director of Payments to lead strategy, innovation, and the evolution of payment solutions across the organization. You will shape enterprise-wide initiatives to deliver secure, seamless, and customer-focused experiences for businesses and consumers.

You will manage vendors, partner with IT, risk, and operations, develop KPIs, ensure compliance, and represent FSCB with industry groups as the payments landscape evolves.