Director of Payments (60310)

First State Community Bank; Farmington (AR); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive pay and benefits

401(k) with employer match

Growth opportunities

Job summary

First State Community Bank in Farmington, MO, seeks a Director of Payments to lead strategy, innovation, and the evolution of payment solutions across the organization. You will shape enterprise-wide initiatives to deliver secure, seamless, and customer-focused experiences for businesses and consumers.

You will manage vendors, partner with IT, risk, and operations, develop KPIs, ensure compliance, and represent FSCB with industry groups as the payments landscape evolves.

Qualifications

• Proven experience in payments strategy, product development, or treasury management.
• Strong understanding of ACH, wires, card networks, mobile payments, and real-time payments (TCH, FedNow).
• Experience with core and digital banking platforms (Jack Henry, Q2) and payment vendors.
• Demonstrated leadership with experience managing teams and cross-functional initiatives.
• Excellent communication, analytical, and project management skills.
• Ability to travel occasionally for conferences, vendor meetings, or market visits.
• A passion for innovation, customer experience, and the future of financial services.

Responsibilities

• Develop and execute FSCB's enterprise-wide payments strategy.
• Identify opportunities in real-time payments, digital wallets, embedded finance, and emerging technologies.
• Drive innovation through new products, partnerships, and process improvements.
• Manage key vendor and technology relationships, including Mastercard®, Jack Henry, Q2, Shazam, FIS, Entrust, CPS, and ProfitStars.
• Establish and monitor KPIs to measure success and drive continuous improvement.
• Ensure compliance, risk management, and operational excellence across all payment channels.
• Partner with teams across Retail, Business Services, Operations, IT, Compliance, and Risk Management to implement strategic initiatives.
• Serve as a trusted advisor to executive leadership on payment trends, risks, and opportunities.
• Represent FSCB with industry partners, FinTechs, and professional organizations.

Skills

Payments strategy

Product development

Treasury management

Leadership

Cross-functional collaboration

Strategic thinking

Communication

Analytical skills

Project management

Travel readiness

Customer experience focus

Tools

Jack Henry

Q2

Job description

Director of Payments

Job Location: Farmington, Main - Farmington, MO 63640.

Position Type: Full Time

Lead the Future of How Money Moves

At First State Community Bank, we're looking for a forward-thinking leader to shape the future of payments. As our Director of Payments, you'll lead the strategy, innovation, and evolution of payment solutions across the organization, ensuring we're delivering secure, seamless, and customer-focused experiences for both businesses and consumers. This is an opportunity to influence enterprise-wide strategy, drive innovation, and help FSCB stay ahead in a rapidly evolving payments landscape.

What You'll Do

• Develop and execute FSCB's enterprise-wide payments strategy.
• Identify opportunities in real-time payments, digital wallets, embedded finance, and emerging technologies.
• Drive innovation through new products, partnerships, and process improvements.
• Manage key vendor and technology relationships, including Mastercard®, Jack Henry, Q2, Shazam, FIS, Entrust, CPS, and ProfitStars.
• Establish and monitor key performance indicators (KPIs) to measure success and drive continuous improvement.
• Ensure compliance, risk management, and operational excellence across all payment channels.
• Partner with teams across Retail, Business Services, Operations, IT, Compliance, and Risk Management to implement strategic initiatives.
• Serve as a trusted advisor to executive leadership on payment trends, risks, and opportunities.
• Represent FSCB with industry partners, FinTechs, and professional organizations.

What Makes You Successful

• You're a strategic thinker who sees what's next and isn't afraid to challenge the status quo.
• You understand the evolving payments ecosystem and emerging technologies.
• You build strong partnerships and influence across teams and stakeholders.
• You thrive in a fast-paced environment where innovation and adaptability are essential.
• You can translate complex industry trends into practical business solutions.
• You're passionate about creating exceptional experiences for customers and improving how they move and manage money.

Why FSCB?

• Competitive pay and benefits
• Team-based variable compensation program
• 401(k) with generous employer match
• Supportive leadership and growth opportunities
• A workplace where people matter and careers grow

Qualifications

• Proven experience in payments strategy, product development, or treasury management, preferably in a financial institution or fintech environment.
• Strong understanding of payment systems including ACH, wires, card networks, mobile payments, and real-time payments (TCH, FedNow).
• Experience working with core and digital banking platforms (e.g., Jack Henry, Q2) and payment vendors.
• Demonstrated leadership skills with experience managing teams and cross-functional initiatives.
• Excellent communication, analytical, and project management skills.
• Ability to travel occasionally for conferences, vendor meetings, or market visits.
• A passion for innovation, customer experience, and the future of financial services.

Physical Requirements

• Must be able to remain in a stationary position for long durations (e.g., 6-8 hours with breaks).
• Occasionally required to stand or walk short distances.
• Manual dexterity for using keyboard, mouse and telephone system.
• Visual acuity to read computer screens and written documents.
• Occasionally lifting office supplies, files and small packages (typically up to 10-25 lbs.)
• Ability to hear and understand spoken communication, including customer (internal and external) inquiries and phone conversations.
• Ability to speak clearly and be understood in person and over the phone.

Additional Information

Being a First Stater . . . Do you have what it takes to be a First Stater? First State Bancshares Inc. is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.