Payments Srum Master-Banking

Matlen Silver; Charlotte (NC); Hybrid; USD 69,000 - 90,000; Full time

Job summary

Matlen Silver is seeking a Payments Scrum Master to support agile delivery within a banking payments environment. You will guide and coach Scrum teams, facilitate ceremonies, and remove impediments to ensure on-time delivery across scaled agile programs including PI Planning.

The role requires 3–5 years of hands-on Scrum Master experience, strong Jira/Confluence use, and excellent stakeholder communication. This hybrid position is located in Charlotte or Plano on a 18–24 month W2 contract.

Qualifications

• 3–5 years of hands-on Scrum Master experience.
• Experience with Scrum and Kanban.
• SAFe experience including PI Planning.
• Strong Jira and Confluence usage.
• Excellent verbal and written communication.
• Experience in financial services or regulated environments preferred.

Responsibilities

• Facilitate Scrum ceremonies and coach teams.
• Coordinate PI planning and cross-team events.
• Manage dependencies, risks, and impediments.
• Provide visibility into delivery plans and risks.
• Partner with Product Owner to maintain backlog.

Skills

Scrum Master

Agile coaching

SAFe knowledge

Jira usage

Stakeholder mgmt

Tools

Jira

Confluence

Job description

Payments Scrum Master- Banking

18-24 Months W2 Contract

Hybrid 3 days onsite 2 days remote

Charlotte or Plano

$50-$65/hour

Job Description: Payments Scrum MasterPosition OverviewWe are seeking an experienced Scrum Master to support Agile delivery within a banking payments technology environment. The successful candidate will guide and coach Agile teams in Scrum practices, facilitate Agile ceremonies, manage dependencies and impediments, and promote collaboration to ensure successful delivery of business and technology objectives.

The ideal candidate will have 3–5 years of practical Scrum Master experience, strong knowledge of Scrum and Kanban methodologies, and hands‑on experience working in a Scaled Agile environment, including Program Increment (PI) Planning. Experience within a large financial institution or regulated environment is highly desirable.

This role requires a strong communicator and relationship builder who can work effectively with technical teams, understand software and infrastructure delivery processes, and drive continuous improvement and measurable results.

Key Responsibilities

Agile Delivery and Scrum Facilitation

• Guide and coach Agile teams on Scrum practices, principles, and continuous improvement.
• Facilitate Scrum ceremonies, including Sprint Planning, Daily Scrums, Backlog Refinement, Sprint Reviews/Demos, and Sprint Retrospectives.
• Support teams in establishing and maintaining working agreements, including Definition of Ready and Definition of Done.
• Ensure adherence to agreed-upon team norms, Agile practices, and delivery commitments.
• Partner with the Product Owner to maintain a healthy, prioritized, and well-defined product and sprint backlog.
• Promote collaboration, accountability, and effective communication within the Agile team.

Scaled Agile Planning and Coordination

• Facilitate scaled planning activities, including pre-planning, preparation, and Program Increment (PI) Planning events.
• Represent the team during Scrum of Scrums, Agile Release Train (ART) Syncs, and other cross-team coordination meetings.
• Coordinate dependencies, risks, and impediments across teams to support successful delivery.
• Help teams align sprint commitments with broader program objectives and PI deliverables.
• Proactively identify delivery challenges and facilitate resolution to keep work progressing.

Stakeholder Management and Reporting

• Provide stakeholders with visibility into Agile team delivery plans, sprint progress, milestones, and risks.
• Communicate delivery status, impediments, dependencies, and progress against commitments.
• Build strong working relationships with Product Owners, engineering teams, program stakeholders, and other delivery partners.
• Facilitate discussions and resolve issues that may affect team performance or delivery outcomes.

Metrics and Continuous Improvement

• Measure and monitor team delivery, Agile maturity, and performance.
• Review Agile metrics with the team to identify trends, bottlenecks, and improvement opportunities.
• Encourage continuous improvement through retrospectives, coaching, and practical process enhancements.
• Drive accountability, predictable delivery, and continuous improvement in team effectiveness.

Required Qualifications

• 3–5 years of hands‑on Scrum Master experience, with practical experience supporting Agile teams beyond formal training or certification alone.
• Experience working with both Scrum and Kanban teams.
• Experience in a Scaled Agile environment, including Program Increment (PI) Planning.
• Strong hands‑on experience with Jira and Confluence.
• Excellent verbal and written communication skills.
• Strong relationship management, facilitation, and stakeholder engagement skills.
• Demonstrated ability to drive results, resolve impediments, and support delivery commitments.
• Proven ability to coach teams on Agile practices and promote continuous improvement.

Preferred Qualifications

• Technical development experience in software engineering or infrastructure delivery, with the ability to understand engineering teams, technical workflows, and delivery challenges.
• Experience working within a large financial institution, banking environment, or other regulated industry.
• Scrum Master certification; SAFe Agile certifications are strongly preferred.
• Experience supporting payments technology, banking platforms, or financial services projects.
• Experience in a public cloud environment, with Azure fundamentals preferred.
• Demonstrated team‑level Agile coaching capabilities.
• Experience coordinating delivery across multiple teams and managing cross‑team dependencies.

Key Skills and Competencies

• Scrum and Kanban methodologies
• Scaled Agile Framework (SAFe)
• Program Increment (PI) Planning
• Jira and Confluence
• Agile coaching and team facilitation
• Dependency, risk, and impediment management
• Stakeholder communication and relationship management
• Agile metrics and performance reporting
• Technical delivery awareness
• Continuous improvement and results orientation

Ideal Candidate Profile

The ideal candidate is a hands‑on Scrum Master who can effectively coach technical teams, facilitate Agile delivery, and navigate the complexities of a large banking or payments technology environment.

They should be comfortable working with engineers, coordinating across multiple teams, managing delivery dependencies, and communicating progress to stakeholders. The strongest candidates will combine practical Scrum Master experience with technical understanding, strong relationship management, and the ability to drive measurable improvements in team performance and delivery predictability.

Primary Focus Areas

1. Scrum Master Experience: 3–5 years of practical, hands‑on experience coaching and supporting Agile teams.
2. Scaled Agile Delivery: Experience with SAFe, PI Planning, Scrum of Scrums, and cross-team dependency management.
3. Tools and Communication: Strong Jira and Confluence skills, excellent communication, and proven stakeholder management.
4. Technical and Banking Experience: Software or infrastructure development exposure and experience in a financial services or regulated environment are highly desirable.