Payments Sales Associate

JPMorgan Chase; Plano (TX); On-site; USD 65,000 - 110,000; Full time

Job summary

JPMorgan Chase is seeking a Payments Sales Associate in the SMB Payments group. The role involves cultivating opportunities, promoting a suite of Chase payment solutions, and meeting monthly and annual production goals through multiple communication channels.

You will work with branch, digital, partner channels and cross-functional teams to deliver client-centric banking and payment processing services to SMB clients across the U.S. and Canada.

Qualifications

• Excellent communication skills at all levels, internal and external.
• Proven ability to build relationships and influence decisions.
• Disciplined time management to achieve objectives.
• Judgment to offer tailored, compliant solutions.
• Ability to balance client needs with firm risk.

Responsibilities

• Cultivate new business opportunities from various sources.
• Self-source client opportunities via referrals and networks.
• Act as trusted advisor to promote payment solutions.
• Execute a short, high-velocity sales cycle.
• Communicate with decision-makers to evaluate needs and propose solutions.
• Regularly contact prospects and existing clients remotely.
• Analyze pricing for profitability and maintain sales records.
• Collaborate with partners to ensure successful implementation.

Skills

Excellent communication

Relationship building

Time management

Judgment and problem solving

Client-focused approach

Tools

MS Office

Excel

PowerPoint

AI tools

Job description

You are a strategic thinker, passionate about delivering solutions to clients, and have experience in business development within Payments. You have found the right team. As a Payments Sales Associate in the Branch, Digital, Partner channel you will be working in a fast-paced environment and will be responsible for meeting monthly and annual production goals by selling a suite of Chase Payment Solutions products and services to our current and prospective clients via multiple ways of communication. The Small & Medium-Sized Business Organization (SMB Payments) is part of global JPMorgan Payments organization and is an innovative leader in serving small and medium-size business clients through banking, payments, and value-added services. We take a client-first approach in developing solutions that help our more than 5 million small business customers across the US and Canada to start, run and grow their businesses. Together, J.P. Morgan and Chase hold the #1 position in payments market share -- both in number of transactions and volume -- processing over 2 trillion in volume and over 50% of eCommerce transactions in the U.S. The SMB Payments team is a group of builders with an entrepreneurial mindset, and we are looking for team members who value collaboration, accountability, inclusivity, customer centricity and innovation.

Job responsibilities

• Cultivate new business opportunities from inbound generated lead sources, partner referrals, branch referrals and marketing programs
• Identify and self-source client opportunities through building and utilizing referral networks and centers of influence to independently identify and pursue potential new business clients.
• Serve as trusted advisor, leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients to ensure a seamless client experience across Chase
• Execute a short sales cycle with a high velocity of leads
• Communicate both verbally and in writing with key decision-makers at a variety of levels (Small to Mid-size business owners, CEOs, etc.) to evaluate needs and propose solutions from our payment solution portfolio
• Regularly conduct calls with prospects, centers of influence (COIs), and existing Chase clients through the remote, Hub-based model
• Complete analysis to competitively identify and price Chase products and services for profitability. Maintain detailed and accurate electronic sales records and prepares sales reports as required
• Negotiate leveraging customized pricing models with clients to close business
• Work with internal partners to ensure successful implementation, product ramp-up
• Protect the firm by following sound risk management protocols and adhering to regulatory requirements. Work directly with Credit, Risk, and Quality Control to adhere to Anti-Money Laundering/Know Your Customer regulations

Required qualifications, capabilities, and skills

• Excellent communication skills both verbally and in writing with individuals at all levels, internally and externally.
• Highly proficient in MS Office tools including Outlook, Excel, Word, PowerPoint and AI tools
• Proven ability to build relationships with clients and internal partners and influence others to achieve desired outcomes
• Uses sound judgment to offer comprehensive and customized solutions that best meet client needs; able to identify and recommend appropriate alternatives when traditional solutions do not apply
• Ability to balance needs of clients with associated risks and interests of the firm.
• Establishes and consistently uses a disciplined process to manage time; uses time strategically to accomplish business objectives and follow through with commitments