Payments Product Growth & Adoption Specialist

Redwood Credit Union; Napa (CA); On-site; USD 94,000 - 124,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employee performance incentive plan

401(k) with employer match

Paid holidays and PTO

Job summary

Redwood Credit Union is seeking a Payments Product Specialist to manage and optimize payment products and services, driving member adoption, growth, and exceptional experiences. This onsite Napa role will liaise with networks, processors, and vendors to ensure competitive and compliant products.

The candidate will leverage data analytics and member insights to identify opportunities, present business cases, and lead initiatives from pilot to full launch across debit, credit, wallets, and

Qualifications

• Experience and ability to drive growth and usage of payments products and services.
• Excellent collaboration and communication skills across departments and external partners.
• Ability to plan and deliver internal and external presentations.
• Strong analytical, problem-solving, and decision-making skills.

Responsibilities

• Drive Member usage and acquisition of defined payment channels.
• Educate and promote programs that drive growth and usage of payment products and services.
• Maintain knowledge of payment products including debit/credit cards, wallets, P2P, account-to-account, rewards.

Skills

Analytical skills

Cross-functional collaboration

Communication skills

Regulatory & network rules knowledge

Education

Bachelor's degree in business administration/marketing or related field

Job description

Redwood Credit Union is seeking a Payments Product Specialist to manage and optimize payment products and services, driving member adoption, growth, and exceptional experiences. This onsite Napa role will liaise with networks, processors, and vendors to ensure competitive and compliant products.

The candidate will leverage data analytics and member insights to identify opportunities, present business cases, and lead initiatives from pilot to full launch across debit, credit, wallets, and