Payments Growth & Adoption Specialist

Redwoodcu; Napa (CA); On-site; USD 94,000 - 124,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee incentive plan

401(k) match

Paid time off

Holidays

Job summary

Redwood Credit Union in Napa, CA, seeks a Payments Product Specialist to manage and optimize our payment products and services, driving member adoption, portfolio growth, and exceptional member experiences.

The role leverages data, market insights, and vendor relationships to ensure competitive, compliant solutions across debit, credit, wallets, P2P, and real-time payments, while improving delivery and impact.

Qualifications

• Experience in payments and payment networks.
• Ability to analyze portfolio data and adoption metrics.
• Strong collaboration and communication across departments.

Responsibilities

• Drive member usage and acquisition of defined payment channels.
• Educate and promote programs to grow payments usage and adoption.
• Maintain knowledge of all payment products including debit/credit cards, wallets, P2P, and real-time payments.
• Analyze portfolio data and engagement metrics to identify growth opportunities.

Skills

Data analytics

Cross-functional collaboration

Payment products knowledge

Regulatory compliance

Vendor management

Communication skills

Education

Bachelor's degree in business/marketing or related field

Tools

Microsoft Office

Reporting tools

Data analysis platforms

Job description

Redwood Credit Union in Napa, CA, seeks a Payments Product Specialist to manage and optimize our payment products and services, driving member adoption, portfolio growth, and exceptional member experiences.

The role leverages data, market insights, and vendor relationships to ensure competitive, compliant solutions across debit, credit, wallets, P2P, and real-time payments, while improving delivery and impact.