Payments Partner Engineering Lead

Socket.dev; Sunnyvale (CA); On-site; USD 183,000 - 265,000; Full time

Benefits offered by this job

Bonus target

Equity

Benefits

Job summary

Google's gTech division is seeking a senior leader to influence product strategy and oversee the end-to-end customer care experience for Payments features worldwide. You will partner with Product Management, Risk, Compliance, and other teams to drive operational excellence and ensure a seamless user experience across global markets.

The role emphasizes data-driven decision making, scalability of support, and collaboration with engineering and product teams to implement user-centric solutions

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 8 years of experience with customer-side web technologies (HTTP, HTML, JavaScript, XML, TypeScript) and databases (SQL, NoSQL).
• Experience in leadership, project management, and customer-support/payments workflows.

Responsibilities

• Lead cross-functional readiness for global product launches, prioritizing consumer needs in development lifecycles.
• Develop scalable customer service models and workflows to improve efficiency while maintaining compliance.
• Collaborate with Product, Legal, Compliance, and partners to deliver a cohesive Consumer Payments strategy across markets.

Skills

Web technologies

SQL/NoSQL

Education

Bachelor’s degree in Engineering, Computer Science, or related field

Tools

SQL

NoSQL

Job description

Google's gTech division is seeking a senior leader to influence product strategy and oversee the end-to-end customer care experience for Payments features worldwide. You will partner with Product Management, Risk, Compliance, and other teams to drive operational excellence and ensure a seamless user experience across global markets.

The role emphasizes data-driven decision making, scalability of support, and collaboration with engineering and product teams to implement user-centric solutions