Payments Operations Manager (Hybrid)

Emprise Bank; Wichita (KS); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Emprise Bank in Wichita, KS seeks a Transaction Services Manager to lead daily payment operations and drive continuous improvement across ACH, wires, check processing, deposits, and real-time payments.

You will build a capable, cross-trained team, maintain robust controls, manage vendor relationships, and partner across the bank to deliver accurate, timely, and secure processing while upholding exceptional customer service and regulatory compliance.

Qualifications

• Bachelor’s degree preferred, high school diploma or GED required.
• 5+ years supervisor and/or banking experience required.
• AAP or APRP certifications preferred.
• Demonstrated proficiency with enterprise-level software systems, cloud-based platforms, and standard desktop productivity tools.
• Experience in both Traditional and Embedded Banking (BaaS).

Responsibilities

• Lead daily payment operations and ensure processing deadlines, service levels, approvals, balancing, settlement, and end-of-day controls.
• Oversee ACH origination and receipt, returns, notifications of change, reversals, disputes, file transmission, settlement, exposure controls, and exception handling.
• Oversee domestic and international wire activity, including receipt, release, verification, routing, settlement, investigations, recalls, amendments, and escalations.
• Oversee check processing, cash letters, image exchange, remote and mobile deposit activity, return items, adjustments, and related clearing functions.
• Provide operational oversight for real-time payment rails and other emerging payment capabilities as assigned.

Skills

Leadership

Analytical thinking

Communication

Collaboration

Banking operations

Education

Bachelor’s degree

HS diploma

Job description

Emprise Bank in Wichita, KS seeks a Transaction Services Manager to lead daily payment operations and drive continuous improvement across ACH, wires, check processing, deposits, and real-time payments.

You will build a capable, cross-trained team, maintain robust controls, manage vendor relationships, and partner across the bank to deliver accurate, timely, and secure processing while upholding exceptional customer service and regulatory compliance.