Payments Operations & Fraud Risk Specialist

ADP, Inc.; Clarksville (TN); On-site; USD 27,000 - 34,000; Full time

Job summary

Fortera Federal Credit Union in Clarksville, TN is seeking a Payment Operations Specialist to provide timely, accurate service and manage essential payment processes. This full-time role supports ATM/debit operations, ACH processing, and fraud monitoring with a focus on risk management and member satisfaction.

The ideal candidate will have knowledge of check acceptance, Reg CC/D, debit card processing, and the ability to work independently in a fast-paced environment onsite.

Qualifications

• Knowledge of check acceptance, Reg CC/D.
• Knowledge of basic debit card processing and procedures.
• Knowledge of IRA document processing and procedures.
• Proficient in MS Word and Excel.

Responsibilities

• Verify ATM and mobile check deposits according to policy.
• Process ACH payrolls and exceptions.
• Assist FraudWatch notifications and card reissues as needed.
• Maintain department system credentials for new hires and terminations.

Skills

Customer service

Attention to detail

Strong interpersonal skills

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

Job description

Fortera Federal Credit Union in Clarksville, TN is seeking a Payment Operations Specialist to provide timely, accurate service and manage essential payment processes. This full-time role supports ATM/debit operations, ACH processing, and fraud monitoring with a focus on risk management and member satisfaction.

The ideal candidate will have knowledge of check acceptance, Reg CC/D, debit card processing, and the ability to work independently in a fast-paced environment onsite.