BRANCH LOAN OFFICER

Vermont Federal; Milton (VT); Hybride; USD 28 000 - 47 000; Plein temps

Résumé du poste

Vermont Federal Credit Union is seeking a Branch Loan Officer in Milton, VT to assist members with financial services in a consultative manner and determine suitable products. You will balance cash, open accounts, originate loan applications, and ensure privacy.

The role emphasizes fraud prevention, relationship growth, and guiding teller teams to engage customers. The position requires 3–5 years of related experience and a high school diploma or GED, with a commitment to diversity and an

Qualifications

• Three to five years of similar or related experience.
• A high school education or GED.

Responsabilités

• Assist members with financial services through a consultative approach to determine the most value-added products and/or services.
• Ensure accuracy in handling member transactions to balance cash, open accounts, credit accounts and originate loan applications and documents.
• Ensure fraud detection and prevention through applying tools and judgment/knowledge of unusual transactions, identification, etc.
• Utilize profiling skills to identify relationship growth opportunities to assist members in reaching financial goals.
• Provide guidance to teller teams on how to have engaging conversations with members on products and services.
• Scan work in a timely/correct manner to avoid undue deletions and member issues.
• Maintain knowledge and follow procedures for accuracy to minimize errors/losses and to make good decisions with Account opening/transactions.
• Consistently deliver an optimal member experience

Connaissances

Interpersonal skills

Strong communication

Detail-oriented

Team player

Customer service

Discretion

Formation

High school diploma or GED

Three to five years of related experience

Description du poste

Vermont Federal Credit Union values each individual and their unique abilities and strengths to help form the foundation of Vermont Federal's culture. Our employees are at the core of Vermont Federal, and we strive to make that a priority every day. As an organization, our stated Purpose is to help Vermonters prosper, no matter where they may be on life’s journey. Every employee at Vermont Federal Credit Union contributes in their own way to achieve this goal and is set up for success in a fun, supportive, and collaborative environment. We are looking for friendly, self-motivated individuals who enjoy helping people, have strong communication skills, are detail-oriented, and enjoy working as part of a team. If you are interested in a career in the financial service industry and want to make a difference in your community, we want you to be part of our team. Please visit our website for full details of our very competitive benefits program.

Branch Loan Officer - Milton, VT:

Vermont Federal Credit Union is recruiting for a Branch Loan Officer out of our Milton Location.

Hourly Range: $22.73 - $34.10

Job Description:

• Be responsible for assisting members with financial services through a consultative approach to determine the most value-added products and/or services to meet individual member needs.
• Ensure accuracy in handling member transactions to balance cash, open accounts, credit accounts and originate loan applications and documents appropriately and to maintain customer privacy at all times.
• Ensure fraud detection and prevention through applying tools and judgment/knowledge of unusual transactions, identification, etc.
• Utilize strong profiling skills to identify relationship growth opportunities to assist our members in reaching their financial goals.
• Provide guidance to teller teams on how to have engaging conversations with members on products and services.
• Scan work in a timely/correct manner to avoid undue deletions and member issues.
• Maintain knowledge and follow procedures for accuracy to minimize errors/losses and to make good decisions with Account opening/transactions. Escalate issues when appropriate.
• Consistently deliver an optimal member experience

Requirements:

• Three years to five years of similar or related experience.
• A high school education or GED.
• Strong interpersonal skills, confidentiality, and discretion requiring diplomacy and tact in communication.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Vermont Federal Credit Union we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.