Payments Implementation Lead - End-to-End Delivery

Mastercard Inc.; O’Fallon (MO); Vor Ort; USD 106.000 - 175.000; Vollzeit

Benefits dieser Stelle

Health insurance

401k with match

Paid time off

Tuition reimbursement

Zusammenfassung

Mastercard Inc. in Missouri seeks a Manager, Implementation Overview to lead end-to-end processing implementation projects for new and existing products and services.

You will act as the central point of contact for customers and Mastercard representatives, documenting needs and guiding deployment across processing platforms. The role emphasizes strong communication, project coordination, and the ability to coach teams.

Qualifikationen

• Bachelor’s degree in Information Technology, Computer Science, Business or equivalent work experience.
• Strong payment transaction processing and industry business principles knowledge.
• Strong understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles.
• Ability to interact well with customers, senior and executive management.
• Strong verbal and written communication skills.
• Ability to drive change in a technical work environment.
• Ability to coordinate processing theory /principles with business impact.
• Excellent time management skills.
• Excellent coaching, mentoring, and team building skills.

Aufgaben

• Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end‑to‑end execution.
• Assess and document customer needs and according implementation impacts on customers’ and MasterCard’s processing systems and platforms.
• Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
• Act as processing implementation advisor, to customers’ processing support staff. Provide guidance to execute all necessary processing implementation activities with regards to Commercial Products.
• Define, create, maintain and document standard and non-standard key customer processing implementation processes.
• Provide training to CIS organization, other MasterCard organizations and the customer.

Kenntnisse

Payment processing knowledge

Customer interaction

Project coordination

Verbal and written communication

Change management

Time management

Coaching and mentoring

Ausbildung

Bachelor’s degree in IT/CS/Business (or equivalent)

Jobbeschreibung

Mastercard Inc. in Missouri seeks a Manager, Implementation Overview to lead end-to-end processing implementation projects for new and existing products and services.

You will act as the central point of contact for customers and Mastercard representatives, documenting needs and guiding deployment across processing platforms. The role emphasizes strong communication, project coordination, and the ability to coach teams.