Payments & Fraud Specialist — Card Security & Support

HomeTown Credit Union, Minnesota; Owatonna (MN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) + match

HSA contributions

PTO

Employee discounts

Volunteer time off

Life insurance

Long-term disability insurance

Job summary

HomeTown Credit Union, Bridge Street Branch in Owatonna, MN, is seeking a full-time Payment and Fraud Specialist to handle payments, plastic card services, and fraud investigations while supporting member satisfaction and regulatory compliance.

The role offers a pay range of $20.00–$24.00 per hour, plus comprehensive benefits including medical, dental, vision, 401(k) with company match, HSA contributions, PTO, life and disability insurance, employee discounts, and volunteer paid time off.

Qualifications

• Excellent communication skills with members and staff.
• Ability to listen attentively and present information clearly.
• Attention to detail and accurate record-keeping.

Responsibilities

• Process loan and plastic card applications and payments.
• Maintain records and manage plastic card orders.
• Mitigate fraud and respond to inquiries with accurate information.
• Provide staff training on payment systems and card services.
• Ensure compliance with regulations and internal policies.

Skills

Communication

Presentation

Analytical thinking

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Excel

Job description

HomeTown Credit Union, Bridge Street Branch in Owatonna, MN, is seeking a full-time Payment and Fraud Specialist to handle payments, plastic card services, and fraud investigations while supporting member satisfaction and regulatory compliance.

The role offers a pay range of $20.00–$24.00 per hour, plus comprehensive benefits including medical, dental, vision, 401(k) with company match, HSA contributions, PTO, life and disability insurance, employee discounts, and volunteer paid time off.