Payment & Fraud Specialist: Protect Members & Analyze Payments

HomeTown Credit Union; Owatonna (MN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) + company match

HSA + company contribution

Paid time off

Employee discounts

Volunteer paid time

Company-paid life insurance

Job summary

HomeTown Credit Union is seeking a full‑time Payment and Fraud Specialist at our Bridge Street Branch in Owatonna, MN. The role focuses on payment systems, card services, and fraud response, collaborating with staff to ensure effective policies and procedures.

The ideal candidate will have a high school diploma, 1 year card processing experience in a banking environment, strong communication skills, and proficiency in Microsoft Office. Equal opportunity employer.

Qualifications

• High school diploma or equivalent required; one year of card processing experience preferred.
• Experience in a credit union or banking environment is a plus.
• Excellent communication skills and ability to write clearly; strong MS Office proficiency (Outlook, Word, Excel).
• Ability to maintain confidentiality and handle high‑pressure situations with composure.

Responsibilities

• Process loan and plastic card applications.
• Oversee maintenance of records.
• Manage plastic card orders.
• Ensure compliance with regulations.
• Mitigate fraud through diligent case management and staff training.

Skills

Communication skills

Attention to detail

Decision making

Prioritization

Composure under pressure

Education

High School Diploma

Tools

Microsoft Office

Job description

HomeTown Credit Union is seeking a full‑time Payment and Fraud Specialist at our Bridge Street Branch in Owatonna, MN. The role focuses on payment systems, card services, and fraud response, collaborating with staff to ensure effective policies and procedures.

The ideal candidate will have a high school diploma, 1 year card processing experience in a banking environment, strong communication skills, and proficiency in Microsoft Office. Equal opportunity employer.