Payments Billing & Process Optimization Specialist

Capital One; McLean (VA); On-site; USD 73,000 - 84,000; Full time

Benefits offered by this job

Performance-based incentives

Capital One benefits

Job summary

Capital One seeks a Gateway & Network Billing Specialist to manage payment gateway and card network billing, audit invoices, and reconcile complex transaction fees. You will partner with finance, engineering and product teams to ensure accurate revenue settlement and cost control.

You will develop dashboards to track processing costs, identify billing leaks, and implement improvements to fee schedules and reconciliation workflows in a PCI-DSS compliant environment.

Qualifications

• High School Diploma, GED or equivalent certification.
• At least 1 year of experience with Microsoft Office or G Suite.
• At least 1 year of process management experience.

Responsibilities

• Network & Gateway Fee Auditing: Review, reconcile, and audit monthly invoices from gateways, banks, and networks.
• Transaction Billing & Settlement: Oversee end-to-end billing, fee application, payout reconciliation, and revenue assurance.
• Discrepancy & Dispute Resolution: Investigate and resolve billing anomalies and penalties with processor partners.
• Financial Reporting & Analytics: Build dashboards to track cost trends and margin impacts for leadership.
• Process Optimization: Evaluate routing and fee schedules to reduce costs and automate reconciliation.
• Cross-Functional Collaboration: Partner with Engineering, Product, and Finance to configure accurate fee tracking.
• Compliance & Governance: Ensure billing practices meet PCI-DSS and financial regulations.

Skills

Microsoft Office

G Suite

Process management

Education

High School Diploma or GED

Bachelor's Degree (preferred)

Tools

Stripe

Adyen

Authorize.net

Job description

Capital One seeks a Gateway & Network Billing Specialist to manage payment gateway and card network billing, audit invoices, and reconcile complex transaction fees. You will partner with finance, engineering and product teams to ensure accurate revenue settlement and cost control.

You will develop dashboards to track processing costs, identify billing leaks, and implement improvements to fee schedules and reconciliation workflows in a PCI-DSS compliant environment.