Payments Analyst: Cash Flow & Process Automation

Clark Associates; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

Clark Associates seeks a Payments Analyst to ensure timely, accurate payment application and cash reconciliation. You will resolve unapplied cash and discrepancies while collaborating with Collections, Treasury, and Account teams to improve processes and drive scalable automation across cash workflows.

You will contribute to better customer experiences by resolving disputes efficiently and supporting accurate financial reporting and reconciliations.

Qualifications

• Experience with cash application processes and payment variances.
• Ability to investigate unapplied cash and discrepancies.
• Strong collaboration with collections, treasury, and account teams.
• Process improvement mindset with a focus on automation and scalability.

Responsibilities

• Cash Application Management: timely processing of payments and optimizing cash application workflows.
• Variance Resolution: investigate and resolve payment variances with customers and teams.
• Customer Experience Enhancement: handle disputes and refunds professionally while preserving relationships.
• Process Improvement and Optimization: identify bottlenecks and automate payment workflows.
• Cross-Departmental Collaboration: act as liaison between AR, Account Management, and Account Support.
• Reporting Tools: develop tracking systems to measure performance and trends.
• System and Workflow Enhancements: scale cash application AI and related workflows.
• Audit and Compliance: ensure adherence to accounting standards and internal controls.
• General Ledger: support accurate financial reporting and reconciliations.

Skills

Cash application

Variance resolution

Customer experience

Process improvement

Cross-department collaboration

Reporting and analytics

Audit and compliance

General ledger coordination

Job description

Clark Associates seeks a Payments Analyst to ensure timely, accurate payment application and cash reconciliation. You will resolve unapplied cash and discrepancies while collaborating with Collections, Treasury, and Account teams to improve processes and drive scalable automation across cash workflows.

You will contribute to better customer experiences by resolving disputes efficiently and supporting accurate financial reporting and reconciliations.