Payment & Reconciliation Specialist

Specialty Dental Brands; United States; On-site; USD 48,000 - 68,000; Full time

Job summary

Specialty Dental Brands is seeking a Payment Specialist to accurately post and reconcile patient and insurance payments across assigned practices. You will review payment documentation, research discrepancies, and collaborate with internal teams to ensure financial activity is recorded promptly.

In this role you will process payments, review remittance advices, match transactions to correct patients and locations, and escalate issues to leadership when needed.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Experience in dental or healthcare payment posting, billing, accounts receivable, or revenue cycle management preferred.
• Working knowledge of insurance payments, remittance advices, explanations of benefits, contractual adjustments, and patient balances.

Responsibilities

• Post insurance and patient payments, adjustments, and other financial transactions to the correct accounts.
• Review remittance advices, explanations of benefits, checks, electronic payments, and card transactions.
• Match payments to patients, providers, locations and dates of service; reconcile daily batches.
• Research and resolve unidentified payments, unapplied funds, posting errors, and discrepancies.
• Escalate complex discrepancies or compliance concerns to leadership; protect patient information per HIPAA.

Skills

Attention to detail

Communication skills

Problem solving

Multitasking

HIPAA awareness

Education

High school diploma

Associate degree in accounting/finance/healthcare administration

Tools

Microsoft Excel

Dental billing platforms

Practice management systems

Job description

Specialty Dental Brands is seeking a Payment Specialist to accurately post and reconcile patient and insurance payments across assigned practices. You will review payment documentation, research discrepancies, and collaborate with internal teams to ensure financial activity is recorded promptly.

In this role you will process payments, review remittance advices, match transactions to correct patients and locations, and escalate issues to leadership when needed.