Payment Processor - 6-Month Contract with Extension

Calculated Hire; Naperville (IL); On-site; USD 28,000 - 30,000; Part time

Job summary

Calculated Hire is seeking a Payment Processor for a Fortune 500 financial services client in Naperville, IL. You will process transactions, perform audits, and resolve inquiries with accuracy and timeliness, following bank standards and procedures.

This 6-month contract offers extension potential and a pathway to conversion. You will work with internal partners and customers to ensure compliance and high-quality service while managing risk and upholding confidentiality.

Qualifications

• University degree/college diploma or equivalent work experience.
• 2 to 3 years of related experience preferred.
• Good knowledge of standard desktop applications used by the business unit.
• Good knowledge and understanding of the business unit’s key products and services, processes and controls.
• Good understanding of the business unit’s risk and regulatory requirements.
• Good knowledge of departmental systems and applications.
• Good analytical and problem-solving skills.
• Good investigation skills.
• Good prioritization skills.
• Good organizational skills.
• Good customer service and relationship management skills.
• Good written and oral communication skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Process and/or fulfill transactions, perform audit/reconciliation activities and/or other activities in accordance with established priorities and deadlines on a timely, accurate and efficient basis.
• Resolve discrepancies/exceptions that frequently deal with non-routine situations, requiring further analysis.
• Investigate and may resolve or make recommendations to more senior team members on more complex, non-routine issues relating to internal business partner and/or external customer inquiries or requests, business process efficiency and quality control within existing procedures.
• May resolve escalated work or issues from more junior staff, where applicable.
• Enable productive relationships within the line of business (LOB) and other functions through responsiveness and support.
• Provide advice to internal business partners and peers to support the completion of a process or activity within established procedures.

Skills

University degree/college diploma

2-3 years of related experience

Desktop applications proficiency

Knowledge of products and services

Regulatory and risk awareness

Analytical and problem-solving

Investigation skills

Prioritization skills

Organization skills

Customer service and relationship mgmt

Written and oral communication

Multi-tasking in fast-paced env

Education

University degree/college diploma or equivalent work experience

Job description

Calculated Hire is seeking a Payment Processor for a Fortune 500 financial services client in Naperville, IL. You will process transactions, perform audits, and resolve inquiries with accuracy and timeliness, following bank standards and procedures.

This 6-month contract offers extension potential and a pathway to conversion. You will work with internal partners and customers to ensure compliance and high-quality service while managing risk and upholding confidentiality.