Payment Posting Manager

Southeast Addiction Facilities Master; Boca Raton (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k)

Paid time off and holidays

Career growth opportunities

Job summary

Southeast Addiction Facilities Master in Boca Raton, FL is seeking a Payment Posting Manager to lead daily posting operations and optimize revenue cycle processes.

This role oversees ERA/EFT, paper checks, and patient payments; requires 5+ years in payment posting and 2+ years of leadership, plus experience with ERA/EFT platforms.

Join a fast-paced environment with opportunities for process improvement and collaboration with Billing, Collections, Credentialing, and Accounting teams.

Qualifications

• 5+ years of medical payment posting experience.
• 2+ years of management or leadership experience.
• Strong understanding of commercial insurance, Medicaid, EOBs, denials, reconciliations, and revenue cycle processes.
• Experience working in high-volume healthcare payment posting environments.
• Behavioral health or substance abuse billing experience strongly preferred.
• Experience with ERA/EFT platforms and Excel reporting preferred.
• Strong organizational, analytical, and problem-solving skills.
• Excellent communication and leadership abilities.

Responsibilities

• Manage all daily payment posting operations and workflows.
• Oversee posting of ERA/EFT payments, paper checks, virtual credit cards (VCC), and patient payments.
• Monitor unapplied cash, aging, and posting delays to ensure timely resolution.
• Reconcile deposits against bank reports, ERA files, and internal systems.
• Identify payment discrepancies, trends in underpayments, and posting issues.
• Conduct quality assurance audits and productivity reviews for payment posting staff.
• Train, mentor, and manage onshore and offshore payment posting teams.
• Develop and improve workflows, SOPs, and operational efficiencies.
• Collaborate with Billing, Collections, Credentialing, and Accounting departments to resolve payment-related issues.
• Generate reports and analyze payment posting performance metrics.
• Other duties as assigned

Skills

Payment posting

Leadership

Healthcare revenue cycle

Analytical problem solving

Communication skills

Tools

CollaborateMD

Kipu

ERA/EFT platforms

Excel reporting

Job description

Job Details

Job Location: REMEDIAL PRO - Boca Raton, FL 33463Payment Posting Manager

Responsibilities

• Manage all daily payment posting operations and workflows
• Oversee posting of ERA/EFT payments, paper checks, virtual credit cards (VCC), and patient payments
• Monitor unapplied cash, aging, and posting delays to ensure timely resolution
• Reconcile deposits against bank reports, ERA files, and internal systems
• Identify payment discrepancies, trends in underpayments, and posting issues
• Conduct quality assurance audits and productivity reviews for payment posting staff
• Train, mentor, and manage onshore and offshore payment posting teams
• Develop and improve workflows, SOPs, and operational efficiencies
• Collaborate with Billing, Collections, Credentialing, and Accounting departments to resolve payment-related issues
• Generate reports and analyze payment posting performance metrics
• Other duties as assigned

Requirements

• 5+ years of medical payment posting experience
• 2+ years of management or leadership experience
• Strong understanding of commercial insurance, Medicaid, EOBs, denials, reconciliations, and revenue cycle processes
• Experience working in high-volume healthcare payment posting environments
• Behavioral health or substance abuse billing experience strongly preferred
• Experience with CollaborateMD, Kipu, ERA/EFT platforms, and Excel reporting preferred
• Strong organizational, analytical, and problem-solving skills
• Excellent communication and leadership abilities

Preferred Qualifications

• Experience managing offshore teams
• Strong reconciliation and analytical reporting skills
• Ability to thrive in a fast-paced, high-growth environment
• Process improvement and workflow optimization experience

Position Details

• Full-time
• On-site
• Boca Raton, FL

Benefits

• Comprehensive health, dental, and vision insurance
• 401(k)
• (PTO) and paid holidays
• Opportunities for career growth and advancement

Qualifications