Payment Poster

Exact Billing Solutions; Fort Lauderdale (FL); On-site; USD 35,817 - 39,950; Full time

Benefits offered by this job

21 paid days off

Flexible Spending Account options

Generous 401(k) with up to 6% employer match

Comprehensive medical, dental, and vision insurance

Job summary

A healthcare billing firm in Fort Lauderdale seeks a Payment Poster to manage payment transactions accurately. Candidates should have a solid background in behavioral health billing, attention to detail, and proficiency in financial transactions. The role requires experience with billing software like CollaborateMD, offers competitive benefits including paid days off and healthcare options, and is set in a supportive environment focused on client-first solutions.

Qualifications

• 3+ years of experience in behavioral health out-of-network billing.
• Willingness to undergo drug and background screenings.
• Ability to post accurately before end-of-month close.

Responsibilities

• Accurately post payments received from insurance providers.
• Review accounts for overpayments and discrepancies.
• Engage clients and providers to resolve discrepancies.

Skills

Behavioral health billing understanding

Attention to detail

Financial transaction proficiency

Excellent communication skills

Data analysis and research skills

Education

Associate’s degree or equivalent

Tools

CollaborateMD

Billing software

Job description

Payment Poster – Exact Billing Solutions (EBS) | Lauderdale Lakes, FL

Salary: $26.00 - $29.00 per hour

About Exact Billing Solutions

Exact Billing Solutions is a team of revenue cycle management professionals specializing in substance use disorder, mental health, and autism care. With proprietary billing processes and industry expertise, we streamline billing and insurance administration, accelerate cash flow, and deliver peace of mind to clients within behavioral health.

Founded as part of the ICBD family office, we combine entrepreneurial speed with self‑funded financial discipline, enabling scalable, client‑first solutions.

Our company has earned recognition such as Inc. 5000 2024, EY Entrepreneur Of The Year® U.S. Overall, and inclusion in Florida Trend Magazine – 500 Most Influential Business Leaders.

About the Role

The Payment Poster will accurately and timely post payments received from insurance providers, clients, and third‑party payors. Candidates should understand behavioral health billing (preferably ABA) and possess strong attention to detail and financial transaction proficiency.

Note: The position’s duties listed below may not be exhaustive. Reasonable accommodations are available.

Key Responsibilities

1. Refund Processing
   • Review and analyze accounts for overpayments, billing errors, or discrepancies that require refunds.
   • Coordinate with billing staff to validate refund reasons and ensure accurate documentation.
2. Verification of Refund Requests
   • Confirm legitimacy of refund requests by examining supporting documentation.
   • Communicate with internal departments and external entities for additional information.
3. Communication
   • Engage clients, insurance providers, and stakeholders to resolve discrepancies in refund requests.
   • Provide clear status updates on refund requests.
4. Documentation
   • Maintain detailed, organized records of all refund transactions and supporting documents.
   • Prepare and submit necessary documentation for approval and audit purposes.
5. Compliance
   • Ensure adherence to industry regulations, billing standards, and company policies related to refund processing.
   • Stay informed about changes in reimbursement policies and best practices.

Requirements

• Associate’s degree (preferred)
• 3+ years in behavioral health out‑of‑network billing
• Experience with CollaborateMD and billing software
• Knowledge of EOBs
• Experience with ABA therapy (preferred)
• Willingness to undergo drug and background screenings
• Ability to post accurately before end‑of‑month close
• Identify denied and under‑paid claims
• Balance companies weekly
• Research and analyze data independently
• Excellent communication and interpersonal skills

Benefits

• 21 paid days off (15 PTO days + 6 holidays, additional PTO with tenure)
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Medical, dental, vision, long‑term disability, and life insurance
• Generous 401(k) with up to 6% employer match

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Other

Industries

IT Services and IT Consulting

Exact Billing Solutions participates in the U.S. Department of Homeland Security E‑Verify program.