Payer Product Operations Specialist, Remote

Aledade, Inc.; Houston (TX); Remote; USD 65,000 - 75,000; Full time

Job summary

Aledade, Inc. is seeking a Payer Product Operations Specialist to guide payer products from contract signature through launch and ongoing performance. This remote role requires strong communication skills and a proactive mindset, ideal for someone passionate about healthcare innovation and product management.

Benefits

Flexible work schedules

Health, dental and vision insurance paid up to 80%

Robust time-off plan (21 days of PTO in the first year)

12 weeks paid parental leave

401(k) with up to 4% match

Qualifications

• 3–5 years of experience in product management or project management.
• Strong organizational skills with the ability to manage multiple initiatives.
• Demonstrated ownership mindset with a bias toward action.

Responsibilities

• Serve as single-threaded owner and project coordinator for assigned payer products.
• Act as the primary subject matter expert on assigned payer products.
• Support the creation and execution of go-to-market strategies.

Skills

Communication

Problem Solving

Organizational Skills

Education

Bachelor’s degree in Business, Marketing, Economics, Project Management, or a related field

Tools

Monday.com

Salesforce

Slack

Job description

Payer Product Operations Specialist, Remote

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Payer Product Operations Specialist, Remote

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As a Specialist, Payer Operations at Aledade, you’ll take ownership of bringing payer products to life—guiding them from contract signature through launch, activation, and ongoing performance. Acting as the go-to expert for your assigned products, you'll lead cross-functional efforts to ensure everything is aligned and ready for market, from operational workflows to messaging and stakeholder coordination.

This is a highly collaborative, hands-on role ideal for someone who thrives at the intersection of product management, project execution, and healthcare innovation. You’ll play a key part in shaping how we bring value-based care offerings to market—ensuring readiness, driving alignment, and helping our payer partnerships succeed.

We're looking for someone who brings strong communication skills, a proactive mindset, and a passion for solving complex problems in a fast-paced, mission-driven environment.

Candidates should be comfortable working remotely/work from home anywhere within the US.

Primary Duties:

• Serve as single-threaded (STO) owner and project coordinator for each assigned payer product, managing timelines, milestones, and deliverables from contract signature to in-market activation. Ensure clear documentation, status tracking, and issue resolution.
• Act as the primary subject matter expert (SME) on assigned payer products. Maintain deep knowledge of product features, operational mechanics, target market fit, and value propositions to inform stakeholders and support decision-making.
• Partner closely with internal teams including Strategy, Performance, Sales, Marketing, and Market P&L to ensure product readiness, team alignment, and growth targets are met.
• Support the creation and execution of go-to-market strategies and campaigns in partnership with corporate marketing, ensuring accurate product positioning and messaging.
• Report on product and campaign performance, synthesize data into actionable insights, and provide recommendations for product enhancement or promotional adjustments.
  
  

Minimum Qualifications:

• Bachelor’s degree in Business, Marketing, Economics, Project Management, or a related field
• 3–5 years of experience in product management, project management, go-to-market execution, or cross-functional operations
• Strong organizational skills with the ability to manage multiple initiatives and meet deadlines
• Advanced verbal and written communication skills, with the ability to translate complex concepts across various stakeholders and seniority levels
• Demonstrated ownership mindset with a bias toward action and continuous improvement
• Direct, relevant work experience in Payer Contracting/Value Based Care is preferred
  
  

Preferred Qualifications:

• Experience using project and task management tools such as Monday.com, Salesforce, Slack, and similar platforms
• Proven ability to lead cross-functional workstreams with minimal supervision
• Strong presentation and storytelling skills to communicate product vision and progress
• Analytical mindset with the ability to provide insights from qualitative and quantitative data
• Collaborative and adaptive approach to working in a fast-paced, evolving environment
  
  

$65,000 - $75,000 a year

Salary Range: $65,000-$75,000 base + bonus + equity

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience.

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners

Robust time-off plan (21 days of PTO in your first year)

Two paid volunteer days and 11 paid holidays

12 weeks paid parental leave for all new parents

Six weeks paid sabbatical after six years of service

Educational Assistant Program and Clinical Employee Reimbursement Program

401(k) with up to 4% match

Stock options

And much more!

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

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