Payer Integration Manager: Health Plans & Growth | Equity

Lever, Inc.; United States; Remote; USD 119,000 - 164,000; Full time

Benefits offered by this job

Healthcare coverage

Equity in the company

401K with matching

Paid parental leave

Monthly tech allowance

Job summary

Lyra Health is seeking a Manager for the Payer Integration team to oversee all Health Plan Integrations and support HPI clients throughout their lifecycle. You will act as a SME on HPI operations and drive new configurations within the Bend Health Plan/Health System vertical.

The role involves managing a team, collaborating across departments, and contributing to sales discussions and product development while maintaining a focus on member experience and scalable processes.

Qualifications

• 10+ years in a high-growth, fast-paced environment.
• Experience in employer-sponsored health benefits space and preferably experience working with or for a health plan.
• Excellent listening and communication skills - both oral and written with an emphasis on gaining trust and credibility, building relationships at all organizational levels both external and internally

Responsibilities

• Manage team of Payer Integration Managers to complete health plan integrations with customers.
• Act as cross-functional Subject-Matter expert related to the Health Plan Integration product.
• Support partnerships related to HPI work including business development, product design and creating an optimal member/customer experience.
• Participate in Sales conversations to help support and qualify the product’s implementation with the customer health plan.
• Provide consultation related to payer integration and billing to support future Lyra products and services.
• Collaborate with Billing, Marketing, Product, Health Plan/Health system and Customer Support teams to identify trends in member concerns and consider updates as needed.
• Assist product team in documentation and conversations with health plans and customers related to HPI launch and ongoing support.
• Develop relationships with key players at health plans to facilitate integrations and customer support.
• Help solve complex set-up challenges with different health plans.
• Display agility and comfort with ambiguity to adapt and adjust to the market, the state of the organization and quickly shifting priorities

Skills

Leadership

Communication

Project management

Customer engagement

Cross-functional collaboration

Health plan experience

Problem solving

Education

Bachelor's degree

Job description

Lyra Health is seeking a Manager for the Payer Integration team to oversee all Health Plan Integrations and support HPI clients throughout their lifecycle. You will act as a SME on HPI operations and drive new configurations within the Bend Health Plan/Health System vertical.

The role involves managing a team, collaborating across departments, and contributing to sales discussions and product development while maintaining a focus on member experience and scalable processes.