Payer Insights Analyst — SQL & Dashboards

Datavant; Denver (CO); On-site; USD 80,000 - 100,000; Full time

Job summary

Datavant is seeking a Customer Insights Analyst to transform customer and operational data into actionable insights for the Payer Retrieval business. You will collect, analyze, and visualize data, build dashboards, and respond to business questions to improve customer experience and operational performance.

You will partner with Customer Success, Operations, and other teams to define reporting requirements and deliver analytics that inform strategic decisions and drive improvements in

Qualifications

• Bachelor's degree or higher in a relevant field.
• 3+ years of experience in business analytics, customer insights, or related roles.
• Experience with BI and data visualization tools, including Sigma Computing.

Responsibilities

• Collect, clean, and analyze customer and operational data to identify trends and opportunities.
• Develop and maintain Sigma dashboards and recurring reports to monitor key metrics.
• Use SQL to retrieve, combine, and analyze data for reporting and decision making.
• Translate findings into actionable insights for customer success, operations, and leadership.
• Prepare data-driven presentations and visual stories for cross-functional stakeholders.

Skills

SQL

Analytical thinking

Communication

Excel

Education

Bachelor's degree in Business, Finance, Economics, Data Analytics, Information Systems

Tools

Sigma Computing

Tableau

Power BI

Snowflake

Job description

Datavant is seeking a Customer Insights Analyst to transform customer and operational data into actionable insights for the Payer Retrieval business. You will collect, analyze, and visualize data, build dashboards, and respond to business questions to improve customer experience and operational performance.

You will partner with Customer Success, Operations, and other teams to define reporting requirements and deliver analytics that inform strategic decisions and drive improvements in