Pawnbroker Trainee — Retail Customer Service

EZPAWN Alabama, Inc.; Birmingham (AL); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Competitive wages

Monthly bonus potential

Great working hours

401(k) with company match

Paid time off

Holiday pay

Store discount

Job summary

EZCORP in Birmingham, Alabama is hiring Retail Sales Associates / Retail Customer Service. Start as a Trainee in a 5-week paid program with raises and clear paths to Pawnbroker, Shift Manager, and Store Manager roles. Earn a base wage with uncapped bonuses, paid training, and strong benefits in a fast-paced retail pawn environment.

The role emphasizes exceptional customer service, sales, loan processing, and team collaboration, with opportunities for advancement and comprehensive benefits.

Qualifications

• High school diploma or GED required.
• Customer service, cashier, or retail experience preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work independently or in a team.
• Pass criminal background check and drug test.

Responsibilities

• Greet customers and handle in-person interactions.
• Process sales, loans, and extensions.
• Perform opening and closing store duties.

Skills

Customer service

Communication

Teamwork

Multitasking

Background check

Bilingual

Retail experience

Education

High school diploma or GED

Job description

EZCORP in Birmingham, Alabama is hiring Retail Sales Associates / Retail Customer Service. Start as a Trainee in a 5-week paid program with raises and clear paths to Pawnbroker, Shift Manager, and Store Manager roles. Earn a base wage with uncapped bonuses, paid training, and strong benefits in a fast-paced retail pawn environment.

The role emphasizes exceptional customer service, sales, loan processing, and team collaboration, with opportunities for advancement and comprehensive benefits.