Pawnbroker: Customer Service & Career Growth

EZCORP, Inc.; Phoenix (AZ); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Free Health Insurance

Monthly bonus potential

401(k) with match

Paid Time Off

Holiday Pay

Store Discount

Competitive Wages

Great Working Hours

Job summary

EZCORP, Inc. in Phoenix, AZ is hiring Retail Customer Service Representatives (Pawnbroker). Start as Trainee in a 5-week paid training, with pay raises and promotions upon completion. Earn uncapped monthly bonus and comprehensive benefits, including health insurance and 401(k).

As a team member, you will greet customers, process sales and loans, and help with pawned items while upholding excellent service standards in a fast-paced environment.

Qualifications

• Greet customers and provide service in person or by phone.
• Process sales, loans and extensions.
• Demonstrate strong interpersonal skills and professional conduct.
• Multitask effectively in a fast-paced environment.
• Pass a background check and drug test as required.
• Knowledge of pawned items (tools, jewelry, electronics) is a plus.
• Sales experience is a plus.
• Bilingual abilities are a plus.

Responsibilities

• Greeting customers and assisting in person or by phone.
• Processing sales, loans, and extensions.
• Handling opening and closing store duties.

Skills

Customer service

Cash handling

Communication

Teamwork

Multitasking

Bilingual

Sales

Retail

Education

High school diploma or GED

Job description

EZCORP, Inc. in Phoenix, AZ is hiring Retail Customer Service Representatives (Pawnbroker). Start as Trainee in a 5-week paid training, with pay raises and promotions upon completion. Earn uncapped monthly bonus and comprehensive benefits, including health insurance and 401(k).

As a team member, you will greet customers, process sales and loans, and help with pawned items while upholding excellent service standards in a fast-paced environment.