Pawn Broker

ADP, Inc.; Montgomery (AL); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Health Insurance starting at $70/month

Competitive wages

Year-End bonus

401(k) with up to 5% match

Generous PTO

Holiday pay

Store discount

Profit sharing

Job summary

Money Mizer in Montgomery, AL is seeking a Pawn Broker to deliver outstanding customer service and oversee pawn and sales transactions. You will greet customers, assess value, and explain loan terms while meeting regulatory requirements.

This full-time role offers competitive wages, commission potential, and benefits. You will handle POS interactions, perform daily tasks, and contribute to store growth through excellent service and accuracy.

Qualifications

• Ability to provide stellar customer service in a retail pawn/buy environment.
• Proficiency with POS systems, calculators, phones and computer tasks.
• Strong English communication for customer interactions and documentation.

Responsibilities

• Provide stellar customer service—greet and assist customers and answer questions.
• Abide by all federal, state, and local regulations concerning money services and firearm sales to maintain compliant operations.
• Grow store by achieving company and personal goals.
• Execute pawn/buy transactions, qualify customers, negotiate terms, and obtain required documentation.
• Perform daily pawn/loan activities and payments; conduct background checks per regulations.
• Maintain store cleanliness, price and tag inventory, and secure company assets.

Skills

Customer service

POS proficiency

English communication

Research online

Tools

POS system

Calculator

Phone system

Fax/Copier

Computer

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Pawn Broker

Full Time MONTGOMERY, AL, Montgomery, AL, US

Salary Range: $13.00 To $17.50 Hourly

We invite you to embark on a fulfilling career with us at Money Mizer, beyond just a job. We're seeking passionate Team Members who are ready to take the lead today and prepare for greater opportunities tomorrow. When you bring your commitment to outstanding service, we will offer you development and career pathways to sharpen your skills in a dynamic and enjoyable environment. You'll benefit from competitive pay, attractive bonus potential, and excellent benefits!

In this position of Pawn Brokers / Sales Associates, you will join a team delivering exceptional customer service to cultivate lasting relationships with our customers. You will collaborate with customers to negotiate win-win terms for pawn and sales transactions. This is a wonderful chance for you to advance your career in a retail setting that enables you to engage with your community and positively impact their lives.

In addition to a rewarding career, here are some of the other advantages we provide for our Team Members:

• Health Insurance Plans starting at $70 a month
• Competitive Wages
• Generous Commission and Year-End Bonus
• Great Working Hours
• 401(k) with up to 5% Company Match
• Generous Paid Time Off
• Holiday Pay
• Store Discount
• Profit Sharing

Pawn Broker

• Provide Stellar Customer Service—Greet and assist all customers and answer questions
• Abide by all Federal, State, and Local regulations concerning money services and firearm sales to maintain an FFL and Financial Services
• Ensure the growth of the store by obtaining company, store, and individual goals
• Execute pawn/buy for customers
  • Qualify the customer and determine the need
  • Inspect pawn/buy items for functionality and condition
  • Negotiate loan amounts based on fair market values and customer needs
  • Obtain required documentation from customers
  • Explain the terms and conditions of pawn loans to customers
  • BIN pawned items in a timely and consistent manner
• Execute loan payments from customers
• Perform background checks regulated by NICS
• Clean store and merchandise retail inventory
• Competitively price and tag inventory
• Retrieve, test, and clean defaulted pawns and buys
• Perform daily inventory counts and security protocols to protect company assets

Perform the “ESSENTIAL FUNCTIONS” as outlined below: Essential Functions (including but not limited to)

• Attendance and punctuality
• Must be able to communicate both verbally and in written form in the English language
• Must be able to use point of sale (POS), calculator, phone system, fax/copier, and computer proficiently
• Must be able to complete internet searches for item valuation, in item pricing, and other research purposes
• Must be able to stand and walk for a minimum of 7 hours per day
• Must be able to sit for one hour per day
• Must be able to bend, stoop, reach, and lift. Lifting up to 5-10 pounds frequently, 50 pounds occasionally, and 100 pounds rarely
• Minimal exposure to adverse weather conditions
• Exposure to cleaning agents
• Minimal exposure to diesel, gasoline, or gasoline /oil mix fuels found in generators and lawn equipment