PAWN BROKER

ADP, Inc.; Panama City (FL); On-site; USD 14,000 - 16,000; Full time

Job summary

ADP, Inc. in Panama City, FL is seeking a full-time Pawn Broker to greet customers, explain pawn loans, and ensure compliance with money services and firearm sales regulations. You will negotiate loan amounts, inspect items, and maintain daily store operations.

The role requires standing long hours, accurate pricing, cash handling, and performing background checks while protecting store assets. Strong English communication and POS proficiency are essential.

Qualifications

• Provide stellar customer service and greet/assist customers.
• Must communicate clearly in English, both verbally and in writing.
• Proficient with POS systems, calculators, phones, fax/copier, and computers.
• Able to perform internet item valuation searches and pricing research.
• Stand/walk for at least 7 hours daily and sit for up to 1 hour.
• Able to bend, stoop, reach and lift up to 100 pounds rarely.
• Exposure to cleaning agents and minimal outdoor conditions.

Responsibilities

• Provide Stellar Customer Service—Greet and assist all customers and answer questions
• Abide by all Federal, State, and Local regulations concerning money services and firearm sales to maintain an FFL and Financial Services
• Ensure the growth of the store by obtaining company, store, and individual goals
• Execute pawn/buy for customers
• Qualify the customer and determine the need
• Inspect pawn/buy items for functionality and condition
• Negotiate loan amounts based on fair market values and customer need
• Obtain required documentation from customers
• Explain the terms and conditions of pawn loans to customers
• BIN pawned items in a timely and consistent manner
• Execute loan payments from customers
• Perform background checks regulated by NICS
• Clean store and merchandise retail inventory
• Competitively price and tag inventory
• Retrieve, test, and clean defaulted pawns and buys
• Perform daily inventory counts and security protocols to protect company assets

Skills

Customer service

English communication

POS operation

Cash handling

Sales negotiation

Tools

POS system

Calculator

Phone system

Computer proficiency

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PAWN BROKER

Full Time PANAMA CITY, FL, Panama City, FL, US

Salary Range: $14.00 To $16.00 Annually

Pawn Broker

• Provide Steller Customer Service—Greet and assist all customers and answer questions
• Abide by all Federal, State, and Local regulations concerning money services and firearm sales to maintain an FFL and Financial Services
• Ensure the growth of the store by obtaining company, store, and individual goals
• Execute pawn/buy for customers
  • Qualify the customer and determine the need
  • Inspect pawn/buy items for functionality and condition
  • Negotiate loan amounts based on fair market values and customer need
  • Obtain required documentation from customers
  • Explain the terms and conditions of pawn loans to customers
  • BIN pawned items in a timely and consistent manner
• Execute loan payments from customers
• Perform background checks regulated by NICS
• Clean store and merchandise retail inventory
• Competitively price and tag inventory
• Retrieve, test, and clean defaulted pawns and buys
• Perform daily inventory counts and security protocols to protect company assets

Perform the “ESSENTIAL FUNCTIONS” as outlined below: Essential Functions (including but not limited to)

• Attendance and punctuality
• Must be able to communicate both verbally and in written form in the English language
• Must be able to use point of sale (POS), calculator, phone system, fax/copier, and computer proficiently
• Must be able to complete internet searches for item valuation, in item pricing, and other research purposes
• Must be able to stand and walk for a minimum of 7 hours per day
• Must be able to sit for one hour per day
• Must be able to bend, stoop, reach and lift. Lifting up to 5 pounds frequently, 50 pounds occasionally, and 100 pounds rarely
• Minimal exposure to adverse weather conditions
• Exposure to cleaning agents
• Minimal exposure to diesel, gasoline, or gasoline /oil mix fuels found in generators and lawn equipment