PAWN BROKER

ADP, Inc.; Dothan (AL); On-site; USD 18,000 - 23,000; Full time

Job summary

Pawn Broker in Dothan, AL is seeking a full-time team member to greet customers, process pawn/buy transactions, and maintain store operations. You will ensure compliance with money services rules and explain loan terms to customers.

The role requires strong English communication, basic POS and computer skills, and the ability to stand for long periods while handling inventory and daily tasks.

Qualifications

• Provide stellar customer service to all customers and answer questions.
• Abide by all Federal, State, and Local regulations concerning money services and firearm sales to maintain an FFL and Financial Services.
• Help grow the store by obtaining company, store, and individual goals.

Responsibilities

• Greet and assist customers and answer questions.
• Execute pawn/buy transactions and qualify customers based on need.
• Inspect pawn/buy items for functionality and condition.
• Negotiate loan amounts based on fair market values.
• Obtain required documentation from customers.
• Explain terms and conditions of pawn loans to customers.
• BIN pawned items in a timely manner.
• Execute loan payments from customers.
• Perform background checks regulated by NICS.
• Clean store and merchandise retail inventory.
• Competitively price and tag inventory.
• Retrieve, test, and clean defaulted pawns and buys.
• Perform daily inventory counts and security protocols.

Skills

Customer service

Cash handling

Regulatory compliance

POS proficiency

Mathematical skills

Tools

POS

Calculator

Phone system

Computer

Inventory management

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PAWN BROKER

Full Time DOTHAN, AL, Dothan, AL, US 1 Attachments

Salary Range: $13.00 To $17.00 Hourly

Pawn Broker

• Provide Steller Customer Service—Greet and assist all customers and answer questions
• Abide by all Federal, State, and Local regulations concerning money services and firearm sales to maintain an FFL and Financial Services
• Ensure the growth of the store by obtaining company, store, and individual goals
• Execute pawn/buy for customers
  • Qualify the customer and determine the need
  • Inspect pawn/buy items for functionality and condition
  • Negotiate loan amounts based on fair market values and customer need
  • Obtain required documentation from customers
  • Explain the terms and conditions of pawn loans to customers
  • BIN pawned items in a timely and consistent manner
• Execute loan payments from customers
• Perform background checks regulated by NICS
• Clean store and merchandise retail inventory
• Competitively price and tag inventory
• Retrieve, test, and clean defaulted pawns and buys
• Perform daily inventory counts and security protocols to protect company assets

Perform the “ESSENTIAL FUNCTIONS” as outlined below: Essential Functions (including but not limited to)

• Attendance and punctuality
• Must be able to communicate both verbally and in written form in the English language
• Must be able to use point of sale (POS), calculator, phone system, fax/copier, and computer proficiently
• Must be able to complete internet searches for item valuation, in item pricing, and other research purposes
• Must be able to stand and walk for a minimum of 7 hours per day
• Must be able to sit for one hour per day
• Must be able to bend, stoop, reach and lift. Lifting up to 5 pounds frequently, 50 pounds occasionally, and 100 pounds rarely
• Minimal exposure to adverse weather conditions
• Exposure to cleaning agents
• Minimal exposure to diesel, gasoline, or gasoline /oil mix fuels found in generators and lawn equipment