Paw-some Store Shift Supervisor | Flexible Hours

Pet Supplies Plus; City of Rochester (NY); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Employee Discounts

Flexible Schedules

Pay Increases & Pet Care Training

Promotion From Within Culture

Medical, Dental & Vision Plans (Full‑T

Health Savings & Flexible Spending

Paid Time Off (Full-Time)

Job summary

Pet Supplies Plus in Rochester, NY is seeking a Store Shift Supervisor who is passionate about people and pets. You will lead neighborly service, support daily operations, and reinforce PSP standards while working closely with your team to ensure store excellence.

The role requires a high school diploma or GED, 2+ years of retail experience, and strong Microsoft Office skills. A flexible schedule, team leadership, and a customer-first attitude are essential for success.

Qualifications

• High school diploma or GED.
• 2+ years of retail experience.
• Proficiency in Microsoft Office.
• Strong sales and customer service skills.
• Ability to lift up to 50 pounds and operate equipment.
• Able to pass drug screening and be 18+.

Responsibilities

• Assist customers in selecting products and provide neighborly service.
• Greet regular customers and build rapport.
• Demonstrate basic product use, e.g., fish tank testing.
• Support store leaders with daily operational tasks.
• Contribute to recruiting, onboarding and team development.
• Communicate opportunities to improve store performance to leadership.
• Be ready to perform nail trims on pets.

Skills

Retail experience

Customer service

Microsoft Office

Forklift operation

Back-office tasks

Flexible schedules

Education

High school diploma or GED

Tools

Forklift

Job description

Pet Supplies Plus in Rochester, NY is seeking a Store Shift Supervisor who is passionate about people and pets. You will lead neighborly service, support daily operations, and reinforce PSP standards while working closely with your team to ensure store excellence.

The role requires a high school diploma or GED, 2+ years of retail experience, and strong Microsoft Office skills. A flexible schedule, team leadership, and a customer-first attitude are essential for success.