Pattern Shop Supervisor

Steinway & Sons; New York (NY); On-site; USD 90,000 - 100,000; Full time

Job summary

Steinway & Sons is seeking a Pattern Shop Supervisor to lead a team in our Astoria, Queens manufacturing plant. You will oversee pattern-making operations, tooling, and fixtures used in high-quality piano production, ensuring accuracy per engineering drawings and CAD models.

The role requires strong leadership, pattern-making expertise, and the ability to collaborate across Engineering, Product Development, and Wood Shop to support both standard models and bespoke instruments.

Qualifications

• High school diploma or GED required; technical training in pattern making a plus.
• Minimum 5 years in pattern making or tooling; 2+ years in supervision.
• Experience with CNC, woodworking, and precision manufacturing preferred.

Responsibilities

• Supervise Pattern Shop daily activities and ensure timely tooling outputs.
• Oversee fabrication, repair, and maintenance of patterns, templates, and fixtures.
• Interpret engineering drawings, CAD models, and specifications.
• Coordinate priorities with Engineering, Product Development, and Wood Shop.
• Train and mentor Pattern Shop personnel in woodworking and cabinetmaking.

Skills

Pattern making

Supervisory

CNC machining

CAD/CAM software

Engineering drawings

Problem solving

Microsoft Office

Communication

Education

High School Diploma

Technical degree / pattern making-related

Tools

CAD/CAM software

Job description

Description

Steinway & Sons is currently looking for a Pattern Shop Supervisor to oversee a team in our piano manufacturing Plant located in Astoria, Queens. This professional is responsible for leading all pattern-making operations that support the manufacturing of high-quality pianos. This role oversees the design, fabrication, maintenance, and storage of production patterns, templates, jigs, fixtures, gauges, and tooling used throughout the woodworking and piano assembly processes. The supervisor ensures that pattern shop output meets engineering specifications, supports efficient manufacturing, and maintains the precision required for premium piano production. The position supports standard production models as well as highly customized, bespoke instruments built to unique customer specifications.

• Supervise daily activities within the Pattern Shop to ensure timely completion of tooling and pattern requirements.
• Manage the fabrication, repair, modification, and maintenance of production patterns, templates, tooling, and fixtures.
• Ensure patterns are produced accurately according to engineering drawings, CAD models, and manufacturing specifications.
• Coordinate priorities with Engineering, Product Development, Wood Shop, and Production departments.
• Train, mentor, and develop Pattern Shop personnel preserving traditional woodworking and cabinetmaking techniques unique to Steinway
• Develop and maintain tooling (patterns, templates, jigs, fixtures, gauges) used in the production of piano components
• Support new product development and design change implementation.
• Troubleshoot manufacturing issues related to tooling accuracy and pattern performance.
• Interpret engineering drawings, CAD models, and design specifications.
• Provide tooling recommendations that improve manufacturability and efficiency.
• Assist with prototype development, testing, and validation.
• Support the production of custom, bespoke Steinway pianos through the fabrication of unique components
• Collaborate with engineering and designers to develop specialty tooling for custom and limited-edition pianos.
• Develop prototype patterns and fixtures for one-of-a-kind instruments.
• Ensure customized designs can be manufactured while maintaining structural integrity, acoustic performance, and quality standards.
• Verify and maintain dimensional accuracy and functionality of all patterns, templates, and fixtures.
• Work closely with Quality Assurance and Engineering teams to resolve production issues.
• Maintain documentation and revision control of all pattern shop tooling.
• Maintain a safe and organized work environment.
• Ensure compliance with OSHA regulations and company safety policies
• Conduct safety training and routine workplace inspections.

Description

Steinway & Sons is currently looking for a Pattern Shop Supervisor to oversee a team in our piano manufacturing Plant located in Astoria, Queens. This professional is responsible for leading all pattern-making operations that support the manufacturing of high-quality pianos. This role oversees the design, fabrication, maintenance, and storage of production patterns, templates, jigs, fixtures, gauges, and tooling used throughout the woodworking and piano assembly processes. The supervisor ensures that pattern shop output meets engineering specifications, supports efficient manufacturing, and maintains the precision required for premium piano production. The position supports standard production models as well as highly customized, bespoke instruments built to unique customer specifications.

Essential Duties And Responsibilities

• Supervise daily activities within the Pattern Shop to ensure timely completion of tooling and pattern requirements.
• Manage the fabrication, repair, modification, and maintenance of production patterns, templates, tooling, and fixtures.
• Ensure patterns are produced accurately according to engineering drawings, CAD models, and manufacturing specifications.
• Coordinate priorities with Engineering, Product Development, Wood Shop, and Production departments.
• Train, mentor, and develop Pattern Shop personnel preserving traditional woodworking and cabinetmaking techniques unique to Steinway
• Develop and maintain tooling (patterns, templates, jigs, fixtures, gauges) used in the production of piano components
• Support new product development and design change implementation.
• Troubleshoot manufacturing issues related to tooling accuracy and pattern performance.
• Interpret engineering drawings, CAD models, and design specifications.
• Provide tooling recommendations that improve manufacturability and efficiency.
• Assist with prototype development, testing, and validation.
• Support the production of custom, bespoke Steinway pianos through the fabrication of unique components
• Collaborate with engineering and designers to develop specialty tooling for custom and limited-edition pianos.
• Develop prototype patterns and fixtures for one-of-a-kind instruments.
• Ensure customized designs can be manufactured while maintaining structural integrity, acoustic performance, and quality standards.
• Verify and maintain dimensional accuracy and functionality of all patterns, templates, and fixtures.
• Work closely with Quality Assurance and Engineering teams to resolve production issues.
• Maintain documentation and revision control of all pattern shop tooling.
• Maintain a safe and organized work environment.
• Ensure compliance with OSHA regulations and company safety policies
• Conduct safety training and routine workplace inspections.

Requirements

• High School Diploma or GED required.
• Technical degree, apprenticeship, or certification in Pattern Making, Tool & Die, Manufacturing Technology, Industrial Technology, or related field a plus.

Experience

• Minimum 5 years of experience in pattern making, tooling, woodworking, or manufacturing operations.
• Minimum 2 years of supervisory or team leadership experience.
• Experience in musical instrument manufacturing, cabinetry, furniture manufacturing, or precision woodworking preferred.
• Excellent organizational, communication, and leadership abilities.
• Knowledge of woodworking materials and manufacturing methods used in piano, furniture or general wood woodworking production.
• Strong understanding of pattern making, tooling design, and manufacturing processes.
• Ability to read and interpret engineering drawings, CAD models, and technical specifications.
• Experience with CNC machining and CAD/CAM software.
• Strong problem-solving and troubleshooting skills.
• Proficiency with Microsoft Office and manufacturing systems.
• Union environment experience a plus

The base salary range for this role is $90,000-$100,000. Compensation will vary based on combination of skills and experience. New employees are eligible to participate in a robust benefits package on the first day including medical, dental, vision, FSAs, generous 401k contribution, paid holidays, vacation and sick leave, professional development, and more.