Patron Services Associate (Library)

Alsip-Merrionette Park Public Library District; Plainfield (IL); Hybrid; USD 21,008 - 22,041; Part time

Benefits offered by this job

Employee Assistance Program (EAP)

Paid time off

Tuition assistance program

Vision insurance

Job summary

Alsip-Merrionette Park Public Library District in Plainfield, Illinois, is seeking a passionate individual for Borrower Services. This role involves managing library user accounts and assisting patrons with various services.

Ideal candidates should have at least one year of relevant customer service experience, basic computer skills, and excellent communication abilities. The position offers hourly pay between $15.25 and $16.00 along with various benefits.

Qualifications

• One year related experience such as customer service or library experience.
• Ability to work a flexible 24-28 hour schedule including nights and weekends.
• Initiative and desire to learn.

Responsibilities

• Welcome patrons and help them navigate all the Library has to offer.
• Check in and check out Library items.
• Provide assistance to patrons regarding their library accounts.

Skills

Customer service experience

Basic computer skills

Communication skills

Attention to detail

Organizational skills

Ability to work collaboratively

Job description

Alsip-Merrionette Park Public Library District in Plainfield, Illinois, is seeking a passionate individual for Borrower Services. This role involves managing library user accounts and assisting patrons with various services.

Ideal candidates should have at least one year of relevant customer service experience, basic computer skills, and excellent communication abilities. The position offers hourly pay between $15.25 and $16.00 along with various benefits.