Patient Transport & Support Specialist

Carle Health; Urbana (IL); On-site; USD 22,000 - 36,000; Full time

Job summary

Carle Health in Urbana, IL seeks a Clinical Support Services Associate I (CSSA1) to float between Logistics, Patient Transport, Hospitality Lounge, and Entryway Services to support CSS workloads and patient flow. This role transports patients, guests, equipment, and specimens, assists with wayfinding, and coordinates Uber Health rides while maintaining safety and throughput.

During shifts, you will help with equipment distribution and basic maintenance, and you’ll work with leadership on CSS

Qualifications

• BLS Instructor certification required within 30 days (AHA).
• Fingerprint check required within 30 days (IDPH).

Responsibilities

• Safely assist with moving patients onto transport devices and transport to designated destinations.
• Respond appropriately to emergencies during transport.
• Use, store, and clean equipment properly.
• Receive dispatch for transport assignments and obtain needed equipment for Patient Transport.
• Meet department productivity standards for assignment completion times.
• Distribute medical equipment to CFH departments as scheduled.
• Perform basic maintenance on medical equipment (sanitizing, repairs, replacements).
• Float between CSS and Hospitality departments to balance workload.
• Assist leadership with CSS department projects.
• Assist with patient/visitor flow in Entryway Services (transport, wayfinding, Visitor Management System).
• Serve as Safe Patient Handling resource for patient transport/safety equipment.

Skills

BLS Instructor

Background check

Job description

Carle Health in Urbana, IL seeks a Clinical Support Services Associate I (CSSA1) to float between Logistics, Patient Transport, Hospitality Lounge, and Entryway Services to support CSS workloads and patient flow. This role transports patients, guests, equipment, and specimens, assists with wayfinding, and coordinates Uber Health rides while maintaining safety and throughput.

During shifts, you will help with equipment distribution and basic maintenance, and you’ll work with leadership on CSS