Patient Transport Supervisor: Lead & Improve Care

University of Mississippi Medical Center; Jackson (MS); On-site; USD 25,000 - 39,000; Full time

Job summary

University of Mississippi Medical Center in Jackson, MS seeks a Supervisor-Patient Transport to plan, coordinate, and manage staff engaged in patient transport. You will help collect data, generate metrics, and analyze performance to improve operations.

The role requires a High School Diploma/GED with at least three years of customer service experience and Heartsaver CPR certification within 90 days post-hire. Day shifts and full-time availability are expected.

Qualifications

• High School Diploma/GED and three (3) years of customer service experience.

Responsibilities

• Supervises and coordinates the work activities of assigned personnel to include work allocation, scheduling, training, evaluation, and problem resolution.
• Provides optimal customer service.
• Good communications and interpersonal skills.
• Able to communicate clearly and concisely.
• Provides a streamlined transport process.
• Promotes interpersonal communication with other departments.
• Transports patients as needed.
• Recommends and implements changes to improve operational effectiveness; promotes continuous improvement in workplace safety and environmental practices.
• Good organization and time management skills; ability to prioritize tasks.
• Able to establish and maintain effective, cooperative working relationships with patients and staff.
• Able to make sound decisions.
• Monitors expenditures and implements measures to facilitate workflow and increase productivity.
• Maximize the utilization of space and resources.
• Implements and ensures compliance with department policies and procedures.

Skills

Supervisory experience

Customer service

Communication skills

Team leadership

Education

High School Diploma/GED

Job description

University of Mississippi Medical Center in Jackson, MS seeks a Supervisor-Patient Transport to plan, coordinate, and manage staff engaged in patient transport. You will help collect data, generate metrics, and analyze performance to improve operations.

The role requires a High School Diploma/GED with at least three years of customer service experience and Heartsaver CPR certification within 90 days post-hire. Day shifts and full-time availability are expected.