Patient Transport Supervisor & Courtesy Coach Lead

South Shore Health System; United States; On-site; USD 43,000 - 60,000; Full time

Job summary

South Shore Health in Weymouth, MA seeks a working supervisor for the Patient Transport Department to oversee operations, staffing, and the Courtesy Coach Program.

Responsibilities include supervising staff, scheduling, budget adherence, and collaboration with HR. The role requires ensuring safety, quality improvements, and effective dispatching, with a strong emphasis on patient flow and service excellence.

Qualifications

• Minimum five (5) years’ supervisory experience in support services operations.
• Experience coordinating patient transport and courtesy coach programs.
• Strong staff scheduling and performance management skills.
• Knowledge of regulatory compliance and quality improvement.
• Excellent interpersonal and leadership abilities.

Responsibilities

• Supervise the Patient Transport and Courtesy Coach Program operations.
• Assist staff and perform dispatcher duties when required.
• Ensure adequate staffing and accurate shift schedules.
• Oversee equipment safety and maintenance for transport fleet.
• Maintain budgets and monitor department expenditures.
• Communicate department goals and quality improvement initiatives.

Skills

Staff supervision

Budget management

Dispatcher duties

CPR training

HR collaboration

Education

High school diploma

Tools

Scheduling software

Job description

South Shore Health in Weymouth, MA seeks a working supervisor for the Patient Transport Department to oversee operations, staffing, and the Courtesy Coach Program.

Responsibilities include supervising staff, scheduling, budget adherence, and collaboration with HR. The role requires ensuring safety, quality improvements, and effective dispatching, with a strong emphasis on patient flow and service excellence.