Patient Transport & Concierge Specialist

Allegheny Health Network; Erie (Erie County); On-site; USD 21,000 - 28,000; Full time

Job summary

Allegheny Health Network is seeking a dedicated transport team member to move patients, medical records, mail, specimens, and equipment throughout the facility. The role involves assisting patients, utilizing the pneumatic tube system for item delivery, and serving as a friendly hospital ambassador to visitors and staff.

Strong confidentiality and communication capabilities are essential. Responsibilities include patient/asset transport, equipment maintenance, and collaboration with departments

Qualifications

• High school diploma or GED required or equivalent training/experience.
• Ability to maintain confidentiality at all times.
• Strong oral and written communication and organizational skills to coordinate with multiple departments.

Responsibilities

• Transports inpatients and outpatients within the facility from start to destination (70%).
• Delivers equipment, materials, and specimens to requesting departments, utilizing the pneumatic tube system (20%).
• Acts as a hospital ambassador, providing information and directions to patients and visitors (5%).
• Keeps transportation equipment clean and in good working order (5%).

Skills

Confidentiality

Communication skills

Organizational skills

Customer service

Education

High school diploma or GED

Tools

Pneumatic tube system

Job description

Allegheny Health Network is seeking a dedicated transport team member to move patients, medical records, mail, specimens, and equipment throughout the facility. The role involves assisting patients, utilizing the pneumatic tube system for item delivery, and serving as a friendly hospital ambassador to visitors and staff.

Strong confidentiality and communication capabilities are essential. Responsibilities include patient/asset transport, equipment maintenance, and collaboration with departments