Patient Transport & Care Support Specialist

Yale NewHaven Health; New London (CT); On-site; USD 32,000 - 52,000; Full time

Job summary

Yale NewHaven Health in New London, CT, is seeking a Patient Transport Associate to support nursing units by moving patients and assisting ancillary departments with procedure scheduling. Responsibilities include ensuring patient safety, coordinating transfers, and maintaining equipment.

Previous patient-related experience is helpful, and excellent customer service is essential. High school diploma required.

Qualifications

• Must have excellent customer service skills.
• Previous experience in patient-related activities is helpful.

Responsibilities

• Ensures patient safety and comfort.
• Transfers patients from non-ambulatory to ambulatory status and to stretcher, bed, unit, surgery or other departments for testing.
• Proficient in telephone skills with ability to access tele-tracking lines hospital-wide and prioritize transfers with dispatch.
• Assist Life Star personnel with patient transfers and provide escorted arrival to appropriate area.
• Ensure oxygen tanks and equipment are transferred with patients and report issues before transport.
• Clean equipment after use and document faulty equipment for repair.
• Maintain CPR certifications.
• Perform one-man transports for cardiac catheterization and special procedure patients and monitor patients while notifying nurses of excessive bleeding.
• Operate all equipment per manufacturer specifications.
• Able to transfer patients with portable telemetry.
• Serve as dispatcher when needed to maintain workflow.
• Demonstrate time-consciousness to meet deadlines and manage time effectively.
• Complete all tasks with good judgment in seeking assistance when needed.
• Maintain confidentiality when discussing patient matters and follow safety procedures.
• Adhere to safety procedures in handling hazardous materials and bloodborne pathogens.
• Meet performance expectations for customer service, teamwork, and self-development as outlined in performance reviews.

Skills

Excellent customer skills

Education

High School graduate or equivalent

Job description

Yale NewHaven Health in New London, CT, is seeking a Patient Transport Associate to support nursing units by moving patients and assisting ancillary departments with procedure scheduling. Responsibilities include ensuring patient safety, coordinating transfers, and maintaining equipment.

Previous patient-related experience is helpful, and excellent customer service is essential. High school diploma required.