Patient Transport Specialist

Yale New Haven Health Services Corp.; New Haven (CT); On-site; USD 21,000 - 30,000; Full time

Job summary

Yale New Haven Health Services Corp. is seeking a patient transport assistant to escort and move patients throughout the hospital and clinics. This role supports care teams, ensuring timely delivery and safety through proper handling, equipment use, and adherence to protocols.

The position emphasizes patient-centered service, professional demeanor, and collaboration with nursing staff in a fast-paced, high-volume environment. A high school diploma or GED and healthcare experience are preferred.

Qualifications

• A minimum of a high school graduate or GED.
• A minimum of 1 year general experience in Customer Service (preferably Healthcare). Computer experience helpful. Patient care experience preferred.
• Excellent data entry and telephone skills required.
• Strong verbal communication and a professional demeanor essential.

Responsibilities

• Escort and transport patients safely and professionally throughout the hospital and clinics.
• Provide transfer assistance to nursing and patient care staff with clear communication.
• Maintain equipment and ensure safety by following SOPs and proper hand hygiene.
• Monitor patient tracking and coordinate with care teams to avoid delays and ensure timely delivery.
• Maintain professional conduct, adhere to policies, and participate in staff development where possible.

Skills

Data entry

Telephone skills

Verbal communication

Professional demeanor

Education

High school diploma or GED

Tools

Computer

Job description

Yale New Haven Health Services Corp. is seeking a patient transport assistant to escort and move patients throughout the hospital and clinics. This role supports care teams, ensuring timely delivery and safety through proper handling, equipment use, and adherence to protocols.

The position emphasizes patient-centered service, professional demeanor, and collaboration with nursing staff in a fast-paced, high-volume environment. A high school diploma or GED and healthcare experience are preferred.