Patient Transfer & Discharge Navigator

PIH Health; Los Angeles (CA); On-site; USD 33,000 - 56,000; Full time

Job summary

PIH Health in Los Angeles is seeking an Access Coordinator – a patient-facing role that supports safe, timely transitions across the continuum of care. You will work with case managers, social workers, physicians, nurses, and the care team to facilitate throughput, discharge planning, transfers, and repatriation to home facilities.

The role emphasizes compliance with EMTALA, payer requirements, and hospital policies, while serving as a consistent point of contact for patients, families, and

Qualifications

• High school graduate required.
• LA City Fire Card within six months of employment.
• Experience in patient transfer coordination or care coordination preferred.
• Ability to communicate effectively and multi-task in a fast-paced hospital setting.

Responsibilities

• Coordinate transfers and repatriation to appropriate care levels.
• Assist with discharge planning and post-discharge follow-up.
• Serve as primary contact for patients, families, and external partners.
• Ensure EMTALA and payer requirements are met.

Skills

Organizational skills

Communication skills

Mindfulness

English proficiency

Team collaboration

Typing speed 40 wpm

Multi-tasking

Medical terminology

Education

High School diploma

LA City Fire Card within six months

Job description

PIH Health in Los Angeles is seeking an Access Coordinator – a patient-facing role that supports safe, timely transitions across the continuum of care. You will work with case managers, social workers, physicians, nurses, and the care team to facilitate throughput, discharge planning, transfers, and repatriation to home facilities.

The role emphasizes compliance with EMTALA, payer requirements, and hospital policies, while serving as a consistent point of contact for patients, families, and