Patient Transfer Coordinator — Smooth, Safe Patient Moves

Catholic Health Services; Melville (NY); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Benefits package

Tuition assistance

Pension plan

Job summary

Catholic Health is seeking a dedicated Transport Coordination professional in Melville, NY to manage patient transfers, coordinate EMS and ambulette services, and liaise with payors for authorizations.

This role emphasizes safe, timely patient movement, clear communication with hospital departments, and meticulous documentation to support audits and quality initiatives. A strong background in EMS or healthcare logistics and solid computer skills are essential.

Qualifications

• High school diploma required; Associate degree in healthcare preferred.
• Experience in EMS, dispatch, healthcare logistics, or patient care in fast-paced settings preferred.
• Strong organizational, multitasking, and computer skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Coordinate Transfers: Schedule and manage patient transport, ensuring proper medical support and collaboration with EMS, ambulette services, and payors for authorization.
• Prioritize & Monitor: Triage requests by urgency and monitor hospital bed capacity to ensure timely, safe transfers.
• Ensure Safety & Comfort: Maintain clear communication, verify medical needs are met, and support transport staff during operations.
• Documentation & Reporting: Record all transport details, update patient charts, and stage delays or issues as needed.
• Compliance & Quality: Adhere to hospital policies, safety standards, and confidentiality; participate in audits and training.
• Collaboration: Coordinate with departments across the hospital and communicate special patient needs to transport teams.
• Problem Solving: Resolve transport-related issues quickly to minimize care disruptions and maintain smooth operations.

Skills

Organizational skills

Multitasking

Computer skills

Communication & interpersonal skills

Education

High school diploma

Associate’s degree in healthcare

Job description

Catholic Health is seeking a dedicated Transport Coordination professional in Melville, NY to manage patient transfers, coordinate EMS and ambulette services, and liaise with payors for authorizations.

This role emphasizes safe, timely patient movement, clear communication with hospital departments, and meticulous documentation to support audits and quality initiatives. A strong background in EMS or healthcare logistics and solid computer skills are essential.