Patient Transport Coordinator

Catholic Health Services; Melville (NY); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Benefits package

Tuition assistance

Pension plan

Job summary

Catholic Health is seeking a dedicated Transport Coordination professional in Melville, NY to manage patient transfers, coordinate EMS and ambulette services, and liaise with payors for authorizations.

This role emphasizes safe, timely patient movement, clear communication with hospital departments, and meticulous documentation to support audits and quality initiatives. A strong background in EMS or healthcare logistics and solid computer skills are essential.

Qualifications

• High school diploma required; Associate degree in healthcare preferred.
• Experience in EMS, dispatch, healthcare logistics, or patient care in fast-paced settings preferred.
• Strong organizational, multitasking, and computer skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Coordinate Transfers: Schedule and manage patient transport, ensuring proper medical support and collaboration with EMS, ambulette services, and payors for authorization.
• Prioritize & Monitor: Triage requests by urgency and monitor hospital bed capacity to ensure timely, safe transfers.
• Ensure Safety & Comfort: Maintain clear communication, verify medical needs are met, and support transport staff during operations.
• Documentation & Reporting: Record all transport details, update patient charts, and stage delays or issues as needed.
• Compliance & Quality: Adhere to hospital policies, safety standards, and confidentiality; participate in audits and training.
• Collaboration: Coordinate with departments across the hospital and communicate special patient needs to transport teams.
• Problem Solving: Resolve transport-related issues quickly to minimize care disruptions and maintain smooth operations.

Skills

Organizational skills

Multitasking

Computer skills

Communication & interpersonal skills

Education

High school diploma

Associate’s degree in healthcare

Job description

Overview

At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence-based practice to improve outcomes – to every patient, every time.

We are committed to caring for Long Island. Be a part of our team of healthcare heroes and discover why Catholic Health was named Long Island’s Top Workplace.

Job Details

Responsibilities

• Coordinate Transfers:Schedule and manage patient transport, ensuring proper medical support and working with EMS, ambulette services, and payors for authorization.
• Prioritize & Monitor:Triage requests by urgency and monitor hospital bed capacity to ensure timely, safe transfers.
• Ensure Safety & Comfort:Maintain clear communication, verify medical needs are met, and support transport staff during operations.
• Documentation & Reporting:Record all transport details, update patient charts, and stage delays or issues as needed.
• Compliance & Quality:Adhere to hospital policies, safety standards, and confidentiality; participate in audits and training.
• Collaboration:Coordinate with departments across the hospital and communicate special patient needs to transport teams.
• Problem Solving:Resolve transport-related issues quickly to minimize care disruptions and maintain smooth operations.

Requirements

• High school diploma required (Associate’s degree in healthcare preferred)
• Experience in EMS, dispatch, healthcare logistics, or patient care in fast-paced settings preferred
• Strong organizational, multitasking, and computer skills
• Excellent communication and interpersonal abilities

Salary Range

USD $20.00 - USD $29.77 /Hr.

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies, and experience and position location. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.