Patient Transfer & Care Liaison Specialist

Providence; Anaheim (CA); On-site; USD 34,000 - 52,000; Full time

Job summary

Providence is seeking a Patient Placement Center Specialist in Anaheim to coordinate patient intake and transfers for PSJH across California. You will answer calls, triage, verify eligibility, and document accurately.

Work with internal and external partners to resolve high-priority cases and support transfer center operations across Southern, Northern, and Behavioral Health centers, ensuring timely patient movements and care alignment.

Qualifications

• Associate's degree or equivalent education/experience is required.
• 1-3 years of healthcare related experience.
• 1 year Customer Service experience.

Responsibilities

• Answering and triaging calls.
• Verifying eligibility.
• Facilitating inbound and outbound transfers.
• Ensuring accurate documentation.
• Coordinate timely patient transfers with internal and external partners.
• Support transfer center operations and resolve high-priority cases.

Skills

Customer service

Healthcare experience

Education

Associate's degree or equivalent

Bachelor's degree in healthcare related field

Job description

Providence is seeking a Patient Placement Center Specialist in Anaheim to coordinate patient intake and transfers for PSJH across California. You will answer calls, triage, verify eligibility, and document accurately.

Work with internal and external partners to resolve high-priority cases and support transfer center operations across Southern, Northern, and Behavioral Health centers, ensuring timely patient movements and care alignment.