PATIENT SVC COORD III (Western Sites Pathology Lab)

Johns Hopkins Medicine; Columbia (MD); On-site; USD 26,000 - 43,000; Full time

Job summary

Johns Hopkins Medicine in Columbia, MD seeks a Patient Service Coordinator to manage all administrative (non-clinical) tasks surrounding the patient encounter and ensure a smooth, respectful patient experience. You will maintain accurate patient records and navigate scheduling, registration and billing systems with facility-wide proficiency.

Typical hours are 7:30-4pm, Monday through Friday, with no weekend shifts.

Qualifications

• HS diploma or equivalent.
• 1 year of medical administrative experience.
• Registration experience preferred.

Responsibilities

• Handle all administrative (non-clinical) aspects of the patient encounter.
• Assist each patient to achieve the Ideal Patient Encounter and maintain accurate information for the encounter.
• Utilize automated scheduling, registration and billing systems; be proficient on the appropriate computer systems.

Skills

Administrative support

Customer service

Proficiency with computer systems

Education

High School Diploma or equivalent

Job description

Hours: 7:30-4pm Monday-Friday; no weekends

The Patient Service Coordinator will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter. Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins. Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems.

Requirements:

• HS diploma or equivalent
• 1 year of medical administrative experience
• Registration experience prefered

Salary Range: Minimum 18.87/hour - Maximum 31.15/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.