Patient Service Coordinator III (Internal Medicine)

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 26,000 - 43,000; Full time

Job summary

Johns Hopkins Medicine seeks a Patient Service Coordinator III to manage non-clinical tasks for the patient encounter, ensuring an optimal experience from arrival to departure. The role emphasizes accurate patient records and efficient use of scheduling and billing systems.

The position requires a High School Diploma or equivalent and at least 1 year of experience, with strong computer proficiency for automated systems supporting scheduling, registration, and billing processes.

Qualifications

• High School Diploma or Equivalent.
• 1 year of experience.
• Strong computer skills and familiarity with scheduling and billing systems.

Responsibilities

• Handle all administrative (non-clinical) aspects of the patient encounter.
• Assist each patient to achieve the Ideal Patient Encounter.
• Proficient with scheduling, registration and billing systems.

Skills

Customer service

Education

High School Diploma or Equivalent

Job description

Hours: Monday- Friday 8:30am-5pm

Position Summary:

• The Patient Service Coordinator III will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter
• Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins
• Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems

Education:

• High School Diploma or Equivalent

Work Experience:

• 1 year of experience

Salary Range: Minimum 18.87/hour - Maximum 31.15/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.