Patient Support Technician

ccpcareers; Burnt Hills (NY); On-site; USD 26,000 - 34,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid time off

Retirement plan

Job summary

Community Care Physicians in Burnt Hills, NY is seeking a part-time Patient Support Technician to handle secretarial duties and assist with patient care. The role includes answering phones, scheduling, and processing referrals, with 24 hours per week and potential for overtime.

Compensation ranges from $19.00 to $25.00 per hour. Our benefits package includes medical, dental, vision and life insurances, paid holidays, PTO, retirement plan, and a professional, business-casual environment.

Qualifications

• High school diploma or equivalent; additional education desirable.
• Minimum of one year work experience.
• Previous clerical experience in a medical practice preferred.
• Strong computer skills.
• Knowledge of medical terminology and office procedures preferred.
• Ability to maintain confidentiality and discretion.
• Interpersonal skills to work with patients, families and staff.

Responsibilities

• Answer phones and greet patients in a friendly, professional manner.
• Complete check-in/check-out processes and process referrals and prior authorizations.
• Schedule patient appointments per office protocols; arrange follow-ups as directed.
• Collect specimens as directed by the provider.
• Prepare charts for upcoming appointments and maintain patient flow.

Skills

Customer service

Medical terminology

Computer skills

Interpersonal skills

Education

High school diploma

Tools

Medical office software

Job description

OurBurnt Hills Pediatrics and Internal Medicineofficeis hiring a part-time Patient Support Technician. This position will perform a variety of secretarial duties and assist physicians with patient care. This position is 24 hours per week.

The main responsibilities of the Patient Support Technician are answering phones, completing prior authorizations, referrals and sending tasks to the nursing staff.

Other responsibilities include:

• Greet patients in friendly and professional manner and complete check-in/check-out process.
• Process incoming telephone calls/messages based on office policy and procedure.
• Schedule appointments for patients, following office protocols for access to care.
• Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
• Obtain specimens (i.e., urine, blood, etc.) from patients as directed by the provider.
• Prepare charts for future appointments by following office policy and procedure.
• Maintain timely patient flow.

Compensation: $19.00 - $25.00 per hour

CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.

CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!

We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Community Care Physicians is an Equal Opportunity Employer.

• High school graduate or equivalent with additional education desirable.
• Minimum of one year work experience.
• Previous clerical experience in a medical practice preferred.
• Strong computer skills.
• Knowledge of medical terminology and office procedures preferred.
• Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
• Maintain strictest confidentiality and discretion.